Product Manager, Westlaw ANZ

Are you a legal professional interested in venturing into product management? Are you a product manager with an interest in the law? Join our team as a Product Manager for Westlaw and help to transform the legal research landscape. This role is pivotal in enhancing the Westlaw user experience and content as it evolves to include state of the art gen-AI for legal research.

We are seeking a candidate with a sense of curiosity with how AI and advances in technology and user experience can bring new levels of simplicity and effectiveness to the nuances of legal research. This candidate can have a background in product management or the legal industry.

The ideal candidate will demonstrate:

(a) A collaborative approach to work, with a genuine appreciation for feedback from domain experts, internal stakeholders and users (both current and potential).

(b) A growth mindset, embracing change, challenges and a willingness to revisit and refine work as necessary.

(c) A passion for how new technologies and UX best practices can reinvent complex user experiences into approachable and engaging legal research user experiences.

(d) An agile mindset with a passion for continued learning.

About the Role

In this opportunity as Product Manager – Westlaw ANZ, you will:

• Innovate and Lead: Drive the development of AI-enhanced legal research features, focusing on LLM and agentic-based generative AI technologies.

• Improve and evolve: As Agile Product Owner define stories and acceptance criteria for new development and the resolution of bugs. Work as part of a dynamic team using Agile methodologies to rapidly evolve Westlaw.

• Research Excellence: Participate in a team conducting in-depth legal research using Westlaw and other platforms, creating best-practice research examples to enhance AI and other Westlaw functionalities.

• Collaborative Development: Partner with Product Management, Engineering, and Labs teams to develop and refine AI-driven legal research tools and Westlaw features.

• Quality Assurance: Define acceptance criteria for new features and work with Quality Engineers to ensure enhancements function as designed.

• User Engagement: Work directly with Westlaw users to understand their needs and incorporate feedback into product development.

About You

You’re a fit for the role of Product Manager – Westlaw ANZ, if you have the following required qualifications:

• A law degree or a combined law degree, or a degree in library science/information management/information technology or UX/HCI qualifications.

• 2+ years of experience in a legal setting, such as a law firm, in-house legal department, or professional services role (e.g., solicitor, barrister, library/legal research/knowledge management), or experience in Product Management and Agile development.

• Usability and design professionals with HCI qualifications and experience in the legal domain either from law firm practice or developing law-based user experiences are also encouraged to apply.

• Exceptional research skills with expertise in online search languages.

• Interest in creating and refining LLM prompts and data indexes.

• Strong problem-solving and analytical skills, with the ability to multitask effectively.

• Excellent written and verbal communication skills, with a strong grasp of legal terminology.

• Outstanding interpersonal and team facilitation skills.

Additional preferred qualifications include:

• Enthusiastic about analysing data and legal research outcomes.

• Known as an early adopter, passionate about technology and the opportunities that AI present to the Australian legal industry.

• Possessing widespread interests and a curiosity about the unknown, you are eager to deep dive on a variety of topics and issues.

• Skilled in crafting search strategies and interpreting complex data results.

• Excited to work in an agile software development environment.

• A proactive self-starter who excels in both independent and collaborative settings. You thrive on working in small teams working together to ensure work product is honed to the highest levels of accuracy and quality.

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What’s in it For You?

Join us to inform the way forward with the latest AI solutions and address real-world challenges in legal, tax, compliance, and news. Backed by our commitment to continuous learning and market-leading benefits, you’ll be prepared to grow, lead, and thrive in an AI-enabled future. This includes:

• Industry-Leading Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, and hybrid model, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Culture: Globally recognized and award-winning reputation for inclusion, innovation, and customer-focus. Our eleven business resource groups nurture our culture of belonging across the diverse backgrounds and experiences represented across our global footprint.

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Social Impact:  Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.