Artificial Intelligence Engineer

Toshiba Global Commerce Solutions is seeking an Artificial Intelligence Engineer that will apply growing judgment to iterate on AI-generated code, improve agent feedback loops, and help bring autonomous changes into production.

This role bridges the gap between AI-generated code and production-ready systems. Responsible for reviewing and refining agent-generated outputs, supporting continuous improvement in code quality, and contributing to the systems that guide agent behavior. This includes enhancing agent workflows, debugging outputs, and ensuring features reach production safely. The role requires increasing independence, technical judgment, and collaboration across engineering teams.

Responsibilities:

• Feature Implementation: Develop new features or tool integrations for the agentic AI platform. For example, implement a module that allows the AI agent to interface with version control (Git) or issue tracking systems, or extend the sandboxed execution environment with new libraries. Write production-quality code and follow through with unit tests. Review AI-generated code, refine its structure or behavior, and integrate it safely into production systems.
• Workflow Improvement: Work with senior engineers to improve how agents generate, validate, and deploy code. Contribute to agent prompt design and tooling.
• System Testing & Optimization: Run end-to-end tests of the AI coding pipeline when new features are added. Measure performance (execution speed, resource usage) and optimize code where applicable. Implement monitoring hooks or logging to help detect issues in AI agent behavior (e.g., add metrics for success/failure of agent tasks).
• Troubleshooting & Debugging: Diagnose and fix issues in the LLM agent systems. For instance, investigate a failed code deployment initiated by the AI agent by analyzing logs and replicating issues in a dev environment. Resolve bugs of moderate complexity in a timely manner.
• Documentation & Knowledge Sharing: Update documentation for features you develop (API docs, README tutorials for internal users of the platform). Share findings from debugging or new tool evaluations with the team (e.g., write a short report on an emerging LLMOps library and how it could integrate, if assigned by seniors).

Required Skills & Experience:

• 2+ years of software engineering experience, with a track record of hands-on development of software systems.
• Solid programming skills in NodeJS and familiarity with strongly typed languages (Java / Typescript). Able to implement algorithms and data structures efficiently.
• Experience building or maintaining backend systems or developer tools – e.g., created a web service, CLI tool, or similar utility. Understanding of how to design a modular, maintainable software component.
• Basic working knowledge of CI/CD pipelines and deployment. For instance, comfortable writing a Dockerfile and understanding how a Jenkins or GitHub Actions pipeline might deploy a service.
• Exposure to cloud infrastructure (at least one: AWS, Azure, GCP) and using cloud services in development (for example, used an S3 bucket or deployed a test app to Heroku/AWS).
• Understanding of version control (Git) and collaborative development workflows (branching, pull requests).
• Strong debugging and troubleshooting skills – can use logs, debuggers, or monitoring tools to find the root cause of issues in a software system.

Preferred Skills & Tools:

• LLM Integration Familiarity: Experience calling APIs of LLMs or using frameworks like Hugging Face Transformers or LangChain to incorporate AI into an application. This could be from side projects or work experience.
• Container & Orchestration: Practical experience with Docker; bonus for any Kubernetes exposure (e.g., deploying a containerized app to a K8s cluster). This aligns with industry expectations that engineers optimize AI model serving with containers.
• Monitoring/Logging: Familiarity with tools like Grafana, Prometheus, or ELK stack for monitoring application performance – useful for observing AI agent operations in production.
• Security & Compliance Basics: Awareness of secure coding practices and data privacy (since AI-generated code and data may have security implications). Not an infosec expert, but knows to handle credentials, keys, and sensitive data carefully in code.

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan (with company match)
• Company provided life insurance
• Pet Insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal days

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation

DIVERSITY, EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.