Business Intelligence Associate

About January Digital 

January Digital is the Marketing Leadership Company. We solve business challenges through media excellence, strategic guidance, and actionable analytics. Our agency team handles full funnel media planning, execution, and optimization while our consulting team offers true strategic leadership for building successful marketing agencies. All our work is supported with a strong foundation of data and actionable insights which ensure our clients are as successful as possible.

As a company, our motto is to build a company that improves the lives of our clients, our people, and the world around us. We support this mission through a number of efforts including our WORKS program. Good Works is our philanthropy program that ensures we have an outsized impact on our surrounding communities through financial and volunteering efforts. Our Well Works program focuses on the mental, physical, and spiritual health of our employees through required minimum PTO, an annual wellness stipend, fully paid health care, fully paid counseling services, extended parental leave, and much more.

Between our work and our culture, January Digital has been recognized more than 125 times, including being named a Best Place to Work by INC four times, Dallas Business Journal three times, one of Ad Age's Best Places to Work 2025, a 2024 NRF Partner of the Year, a seven-time INC 5000 fastest growing company, and numerous awards for our tactical and strategic excellence with innovative partners like Carhartt and Kendra Scott. 

Responsibilities

1. Internal Tool Development:

• Assist in building, maintaining, and optimizing internal tools and dashboards using Retool to improve team productivity and operational efficiency.
• Support the enhancement of existing Retool applications under the guidance of senior team members.
• Assist in troubleshooting and debugging Retool applications to improve performance and usability.
• Identify and escalate technical issues to senior team members when necessary.

1.   Collaboration with Teams:

• Work with cross-functional teams, including client services, marketing analysts, and data engineers, to identify internal tooling needs.
• Translate business requirements into functional Retool applications with support from senior team members.

1.   Documentation and Knowledge Sharing:

• Work closely with analysts, engineers, data scientists and other stakeholders to understand data requirements.
• Contribute to documentation of tools, workflows, and best practices to ensure maintainability.
• Maintain records of application updates and enhancements for future reference.
• Stay updated on Retool features, database management, and API integrations.
• Participate in training sessions to develop technical and problem-solving skills.

1.   User Support:

• Provide basic technical support to end-users of Retool applications.

1.   Data Engineering Support:

• Understand the development and maintenance of data pipelines and ETL (Extract, Transform, Load) processes.
• Work under the guidance of senior team members to ensure data workflows are optimized.

1.   Data Science Support:

• Help prepare and clean data for machine learning models and analytics workflows.
• Assist in running model workflows, validating results, and reporting errors to senior team members.
• Monitor the performance of deployed models and escalate issues as needed.
• Document data science workflows and processes for future reference

1.   Database and Querying:

• Work with relational and non-relational databases to store, organize, and retrieve data.
• Write and optimize SQL queries with guidance from senior team members

1.   Data Management:

• Assist in collecting, cleaning, and preprocessing raw data from various sources to ensure accuracy and reliability.

1.   Quality Assurance:

• Conduct basic testing to ensure data accuracy and integrity across systems and reports.
• Identify and report data inconsistencies or anomalies.

Qualifications

Education & Experience

• Bachelor’s degree in Computer Science, Data Science, Information Systems, Engineering, or a related field (or equivalent experience).
• 1-3 years of experience in data engineering, business intelligence, analytics, or a related technical role.
• Experience working with internal tool development (Retool experience is a must).

Technical Skills

• Retool & Internal Tools: Experience building and maintaining dashboards, applications, or internal tools using Retool.
• SQL Proficiency: Ability to write and optimize SQL queries for data extraction and manipulation(Snowflake experience is a requirement).
• Data Engineering Basics: Understanding of data pipelines, ETL (Extract, Transform, Load) processes, and data workflow optimization.
• Database Management: Familiarity with relational (e.g., PostgreSQL, MySQL) and non-relational databases (e.g., MongoDB).
• Data Science Fundamentals: Basic understanding of machine learning concepts, model workflows, and data preparation techniques.
• Programming Skills (Preferred): Familiarity with Python or other programming languages for data analysis and scripting.
• API & Integration(Preferred): Understanding of API usage and integration with internal tools.
• AWS Knowledge (Preferred): Exposure to AWS services like S3, Redshift, and Glue for data storage and processing.

Soft Skills

• Problem-Solving: Ability to troubleshoot and debug internal tools and data processes.
• Collaboration: Strong communication skills to work effectively with cross-functional teams, including analysts, data scientists, and engineers.
• Attention to Detail: Ability to identify and report data inconsistencies and anomalies.
• Documentation & Knowledge Sharing: Experience writing documentation for data workflows, tools, and best practices.
• Adaptability & Learning: Willingness to stay updated on emerging technologies, Retool enhancements, and data engineering trends.

• Travel Requirements: Must be able and willing to travel between NY & Dallas offices and to client and other company meetings within the U.S., as needed. 

Benefits & Perks 

• Competitive and equitable pay, 401k matching, and bi-annual bonus eligibility
• Flexible PTO and Half-Day Fridays
• Philanthropic Efforts and Paid Time Off to Volunteer
• Fully covered medical, dental, and vision insurance
• Annual Wellness Stipend
• Currently a hybrid work environment with stunning NYC & Dallas offices
• Suite of parental benefits, including generous paid leave, 529 scholarship fund, Milk Stork, and fully stocked mother’s room

January Digital is committed to providing our employees with flexible work options that allow them to balance their professional and personal responsibilities. As such, we offer a hybrid work policy that allows employees to divide their time between working in the office and working remotely. Under this policy, employees are required to work in either our Dallas or NYC office at least 5 days per month, however you are welcomed to come in as often as you'd like! These days will be determined by your manager and/or team.

The salary range for this role is $70,000 to $85,000, depending on experience. Our salary ranges are based on paying competitively for our size and industry and are one part of the total compensation package that also includes a bi-annual performance bonus, free health insurance, annual wellness stipend, company 401k contribution, & more.

January Digital is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

#LI-Hybrid