Director, Master Data Management

Job Summary

The Director, Master Data Management will define, implement, and oversee the enterprise-wide master data management strategy to ensure data consistency, accuracy, and governance across all business domains - including customer, supplier, items, contacts and other domains. This individual will play a critical role in driving data governance, improving data quality and ownership of MDM platform.   This individual will be responsible for MDM Ops team and MDM technical team. 

This position will be based onsite in Westerville / Columbus, OH.

Responsibilities:

• Develop and lead the enterprise MDM strategy aligned with business priorities.
• Define MDM policies, data standards, and governance frameworks across domains.  Prioritize key data domains for quality improvements. 
• Own the data lifecycle for key domains: Customer, Supplier, Item, Contact to name a few.
• Ensure domain ownership alignment with business process owners. 
• Oversee the improvement of MDM platform (Chainsys) and eventually drive selection of future state platform. 
• Ensure integration of MDM systems with ERP, CRM, PLM, and data platforms.
• Define the technical architecture for master data flows, matching, merging, and syndication.
• Establish KPIs to monitor data quality, completeness, and timeliness.
• Lead remediation efforts to resolve data quality issues at source and system level.
• Build and manage a data stewardship network across functions and regions.
• Drive enterprise-wide change adoption through communication and training programs.
• Evangelize the business value of MDM to drive cross-functional alignment and buy-in.
• Build and lead a high-performing MDM team, including data analysts, stewards, and architects.
• Foster a culture of data ownership and continuous improvement.

Requirements:

• Bachelor’s or Master’s Degree in Information Systems, Computer Science, Data Management, or related field.
• 15+ years of experience in enterprise data management, with 5+ years in MDM leadership roles.
• Strong understanding of data modeling, governance, and data integration practices.
• Hands-on experience with MDM platforms (e.g., Informatica, Reltio, Oracle CDM, etc.).
• Familiarity with ERP, CRM, PLM, and cloud data ecosystems (e.g., Snowflake, Azure, AWS).
• Excellent leadership, stakeholder management, and communication skills.
• Proven ability to drive change in a matrixed global organization.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities. 

OUR CORE PRINCIPALS:  Safety.  Integrity.  Respect.  Teamwork.  Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

•  Customer Focus

•  Operational Excellence

•  High-Performance Culture

•  Innovation

•  Financial Strength

OUR BEHAVIORS

•  Own It

•  Act With Urgency

•  Foster a Customer-First Mindset

•  Think Big and Execute

•  Lead by Example

•  Drive Continuous Improvement

•  Learn and Seek Out Development

About Vertiv

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $6.9 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.   

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com.