Senior Manager - Organisation Development and Data Analytics.Human Resources

Reports To: General Manager - Organisation Effectiveness and Performance
Division: Human Resources

Mission:

• To plan, implement and manage the development and review of Organizational development strategies as well as provide technical support in relation to OD.
• Accountable for managing and analyzing HR data to provide insights, trends, and recommendations that will support strategic workforce planning, talent management, employee engagement, and overall HR effectiveness.

Description:

• Performs a lead role in the business planning process given impact on strategic workforce planning and the need to determine resource needs.
• Report ROI on use of Data Analytics across all people management practices. 
• Develop and maintain organization structures using approved principles of Organisation Design and ensure they support organizational effectiveness and reflect the business activities and tasks carried out within the Units.
• Manage the establishment of jobs and carry out evaluations in accordance with established Job Evaluation process. Track and monitor headcount levels, ensuring associated financial provisions are incorporated into the budget. 
• Determine the organization's manning requirements/ manning levels efficiency and ensure efficient allocation of manpower for organization effectiveness.
• Conduct complex data analysis, data modeling, and predictive analytics to identify patterns, trends, and correlations in HR data.
• Create and maintain HR dashboards, visualizations, and reports to present key HR metrics and insights to senior management.
• Drive the development and implementation of HR analytics strategies, frameworks, and tools to enhance HR decision-making and support strategic initiatives.
• Perform cross system data investigations and analysis to discover data inconsistencies, outlining path to remediation for development teams.
• Provide advisory support to business partners regarding organizational effectiveness
• Work with HR leadership to understand business strategy and goals. 
• Define the metrics and ROI (annually) in conjunction with performance management from a customer orientation perspective that delivers value to the customers and all stakeholders. 
• Collaborate with HR leaders and stakeholders to understand their data and analytics requirements and translate them into actionable insights and reports.
• Collaborate with cross-functional teams to integrate HR data with other business systems and leverage data from various sources to generate comprehensive insights. 
• Collaborate with other business units in the development of business models for use in MTNN and develop measurement strategies to support ongoing strategy development and project optimization.

Education:

• Bachelor’s degree in social sciences / arts is required.
• Fluent in English and language of country preferable

Experience: 9 - 17 years’ experience which includes:

• Minimum of 5 years’ experience in an area of specialization; with experience in supervising/managing others
• Experience working in a medium to large organization.  
• Considerable knowledge of budget planning and management methodologies
• Strategic mindset with demonstrated experience in implementing data frameworks and driving continuous improvement.
• Experience in applying various quantitative techniques to address business problems.
• Experience leveraging analytical tools including SQL, python, R, Power-BI to perform analysis and generate insights.
• Highly skilled in the design, development, and validation of descriptive, predictive, prescriptive, and applied Analytics
• Strong communicator who can operate at all levels taking complex analysis, interpret and communicate it appropriately to different audiences.
• Project management experience

We at MTN Nigeria Communications Plc (MTNN) are a purpose and value-led organization.

At MTN Nigeria, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be - it is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realise our shared goals. 

We are delighted that you consider us your career partner to make a mark in the world. We wish you a rewarding career.

Do you want to be a part of a mission that delivers a bold new digital world to Nigeria and Nigerians?

Obsessions: How We Do It

The behaviors that keep our culture strong and safe.

1. Light It Up!

Always Do This:

🔹 Bring all your heart and all your smarts to us.

Never Do This:

❌ Never doubt your value here or let anyone else do it. And never do it to anyone yourself.

2. Raise Your Hand. Speak Your Mind.

Always Do This:

🔹 Respectfully but firmly challenge any threat to what we stand for.

Never Do This:

❌ Never hesitate to tell the truth as you see it, to whoever you have to tell. And never cause others to fear telling you.

3. Collaborate. Don’t Isolate.

Always Do This:

🔹 Share what you know and respect what others can teach you.

Never Do This:

❌ Never think that you are great unless you help make others great too.

4. Things Always Get Better Here.

Always Do This:

🔹 Take your own steps forward to improve and strengthen us.

Never Do This:

❌ Never believe or cause others to believe that "not now" means "not ever."

Do you want to be a part of a mission that delivers a bold new digital world to Nigeria and Nigerians?

Then, join MTN Nigeria!

Welcome to our Y’ello Family, where our people are our most critical competitive assets.

If you are passionate about working for a brand that believes in YOU, invests in YOU, and delivers the best value to those we serve, then THIS is the place.

Our Employee Value Proposition enables you to:

🟡 Work with meaning

🟡 Connect to develop

🟡 Thrive in positivity

🟡 Grow with purpose

Live inspired.

It’s a great place to work! Take that bold step and apply today!

*Eligible Females and People with Disabilities are encouraged to apply.

*MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications. 

*MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.

For whistle blowing and reporting fraudulent recruitment activities, contact us via MTNN.ForensicServices@mtn.com

By applying for this job, I am confirming that I have completed the job application privacy notice on MTN Nigeria job site (https://www.mtn.ng/career/).