Digital and Data Governance: Business Analyst

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Absa Internal Audit (IA) is looking for a dynamic, innovative and motivated individual to enable and support data-driven. digital initiatives by assisting in the identification, analysis, documentation, and communication of business requirements. This role bridges the gap between business stakeholders and data/technology teams, ensuring that digital solutions align to business needs and support strategic objectives. The role will report to the Senior Manager: Digital and Data Governance and will support the prioritisation of digital initiatives in line with the IA Digital and Data strategies.

Job Description

1. Requirements Gathering & Analysis

• Collaborate with business stakeholders to understand and document requirements. Assist in analysing existing data flows, reports, and systems to identify gaps or improvement opportunities.
• Translate business requirements into clear and concise specifications.

2. Data Exploration & Validation

• Conduct exploratory data analysis to support requirements validation and stakeholder insights.
• Support profiling of datasets to assess data quality, completeness, and relevance.
• Assist in validating data against business rules to ensure accuracy and reliability.

3. Support for Reporting and Insights

• Support the preparation of dashboards, reports, and visualisations using tools such as Excel & Power BI.
• Help ensure business stakeholders understand the data outputs and are equipped to make informed decisions.

4. Documentation & Traceability

• Maintain a documentation repository for digital assets.
• Maintain detailed documentation of requirements. business rules, data flows, and mapping documents.
• Assist stakeholders with the building of business cases.

5. Testing & Implementation Support

• Assist in the user acceptance testing (UAT) process by developing test cases and validating data outputs.
• Help track and document testing issues and work with technical teams to resolve them.
• Support transition of use cases in Business As Usual (BAU) through facilitation of knowledge sharing sessions and user documentation.

6. Stakeholder Communication

• Engage with stakeholders to clarify requirements and provide status updates.
• Participate in meetings, workshops, and feedback sessions as a representative of the IA Digital and Data Governance team.
• Collaborate with the IA Digital and Data Governance team, internal technical and data teams, and external delivery partners.
• Promote a digital-first culture within the function.

7. Continuous Learning & Development

• Stay up to date with industry trends, tools, and methodologies.
• Participate in internal training and mentoring to build skills in business analysis and data modelling.

Experience / Requirements

• Solid knowledge of business analysis and data analysis concepts and principles
• Financial Services and/or Internal Audit experience preferred
• Proficiency in basic data visualisation tools (e.g., Power BI)
• Strong attention to detail and analytical thinking
• Results and output-orientated
• Ability to learn quickly
• Strong problem-solving skills
• Innovative and continuous improvement mindset
• Able to build effective working relationships with key stakeholders
• Excellent verbal and written communication skills
• Eagerness to learn and contribute in a fast-paced, digitally-driven environment
• Minimum 5 years business analysis experience

Education

• Matric
• Relevant business analyst qualification / certification

Education

Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised