Applied AI Engineer

San Francisco (On-site)

Decagon

AI customer support for your enterprise

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About Decagon:

Decagon is building the most advanced conversational AI agents for the enterprise. Since starting the company, we've been on a tear, winning over customers like Duolingo, Notion, Rippling, Eventbrite, Webflow, BILT and many more. Our AI agents provide a human-like customer support experience that enables enterprises to better serve their customers and efficiently manage their customer experience organizations.

We've raised $100M in total funding from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels, including the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.

About the Role:

We’re looking for an Applied AI Engineer to work with the founding team on building a category-defining AI product and scale it to massive enterprises and high-growth startups alike.

You will be at the forefront of LLMs and AI Agents, tackling unique challenges associated with scaling and deploying AI applications.

You may be a good fit if you:
  • Have 3+ years of experience developing and deploying production-level products and systems

  • Take ownership of problems from start to finish and are eager to learn whatever you need to succeed

  • Are passionate about the end-user experience and take pride in developing products that meet customer needs

  • You write amazing code, fast

Even better if you:
  • Have been a startup founder or an early-stage engineer

  • Have experience building AI products

  • Have experience with React, TypeScript and Python

Benefits:
  • Medical, dental, and vision benefits

  • Take what you need vacation policy

  • Daily lunches, dinners and snacks in the office to keep you at your best

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Tags: Airtable Conversational AI CX LLMs Python React TypeScript

Perks/benefits: Health care Lunch / meals Startup environment

Region: North America
Country: United States

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