Member of Technical Staff- Tech Ops

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Position Summary:

As a Member of Technical Staff of the Interface Network Management team, you will work as an Automation developer to automate manual operations, saving FTE hours and cost while improving quality and process efficiency.

Essential Functions (Duties and Responsibilities):

            Primary

• Prepare SDD/PDD documents after analyzing new business use cases.
• Develop use cases from scratch and maintain existing use cases using RPA Automation Anywhere 360 or Robot framework and Python.
• Deep unit testing is required for each developed use case, as well as support during UAT testing.
• Should assist teams with reviews, deployment, documentation, and the training process, among other things.
• Responding to questions raised by business stakeholders in Team's channel.

Secondary

• Open to learning about Robot framework and exploring the opportunities available in initiative projects to automate, create dashboards using PowerBI, reports, and queries, among other things.
• Based on the needs of the business, be willing to learn skills such as Data Science, and Machine Learning.

Education & Experience Required:

• Bachelor’s degree in engineering (specialization in IT/CSE)
• 3-5 years of Hands-on experience in RPA Automation Anywhere 360 or Robot framework/Python/MySQL
• Possess a solid understanding of project domains and the RPA Automation Anywhere 360 or Robot framework, which will be beneficial for migrating projects from Automation Anywhere 360 to the Robot framework.
• Experience interacting with client & escalations and in troubleshooting.
• Handson/knowledge in Machine Learning will be an added advantage.

Knowledge & Skills:

• Strong knowledge in Project domains and RPA/Robot framework which will be helpful for migration of projects from RPA AA360 to Robot framework.
• Aptitude for working collaboratively to drive results
• Ability to innovate in a fast-paced, but sometimes intense, rapidly-expanding company
• Enthusiasm, creativity, dedication, curious and an open mind
• Strong problem solving and analytic skills and an understanding of application in solving business problems
• Flexibility and the ability to handle rapidly changing priorities as needed
• Excellent communication skills, including listening, writing, and relationship development at all levels of an organization
• Strong desire to learn and help others to do the same
• Ability to work collaboratively and influence internal and external stakeholders at higher cohort levels to drive results

About athenahealth

Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.  

What’s unique about our locations? 
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together. 
 
Our company culture might be our best feature. 
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.  

Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. 

Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability. 
 
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.   

What can we do for you? 
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.  

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.  

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.