Manager, Data Science 1

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

As a senior member in Risk & Servicing Business Intelligence team, you will be responsible for measuring key servicing and risk metrics for the company. You will get exposure to solving complex problems in big data environment, use data to provide meaningful insights and drive implementable solutions. This is a great opportunity to be part of critical business decisions being made and delight our customers with the best experiences. Willingness to mentor & develop more junior members on the team is an essential component for this role.
Business Intelligence team within Global Financial Crimes and Customer Protection organization caters to all risk and servicing related analytical needs for the organization. We enable business to take informed data driven decisions. We collaborate with a wide variety of partners in the company, including product experts, risk management specialists and finance specialists to bring our analytical insights to life, impacting the experience and security of millions of users around the globe.

Job Description:

Global Financial Crimes and Customer Protection (GFCCP) is responsible for fulfilling PayPal’s commitment to combat money laundering, terrorism financing, and related financial crimes around the world, including sanctions enforcement. This is achieved through a global network of best-in-class investigators and specialized teams dedicated to the development and implementation of strategic policies, advanced analytics, robust reporting, and cutting-edge technology.

In your day-to-day role you will

• Dive into extensive datasets, defining and tracking essential KPIs to drive actionable insights for informed business decisions.
• Develop controls and monitoring dashboards to ensure performance against business goal, regulatory requirements, and business priorities.
• Architect and oversee the entire data infrastructure lifecycle, ensuring seamless automation of processes from end to end, ensuring efficiency and accuracy.
• Lead or participate in ad-hoc projects and initiatives related to risk management, operations optimization, leveraging data-driven approaches to address specific business challenges or opportunities.
• Work on assignments of intermediate complexity with minimum supervision and constantly seek improvement within defined tasks.
• Good understanding of general business trends and directions to be able to put own work in a broad business context.
• Drive effective communication with collaborators to achieve the optimal level of decisioning and business results.
• Ability to proactively derive actionable insights from developed solutions to enhance and influence operational decision making.

• 8+ years of experience in analytics and data science with Master’s Degree required in same.
• High proficiency in Big Query, SQL, Python and Excel.
• Expertise in building interactive dashboards using visualization tools like Tableau & PowerBi.
• Highly Proficient in statistics; exhibit critical and analytical thinking, with a focus on problem-solving and attention to detail.

• Experience in leading and delivering end-to-end Business Intelligence Solutions (requirement gathering, analyzing large, multi-dimensional data sets and synthesizing insights into actionable solutions).
• Industry experience in payments, e-commerce, or financial services is an advantage.
• Highly motivated, result-oriented self-starter who enjoys working in a fast-paced environment. Proven ability to function well independently as well as in a team.
• Strong interpersonal skills including ability to present insights and recommendations persuasively. Skill and confidence in dealing with people at all levels of the organization are essential
• Requires an excellent understanding of standard business practices related to Compliance processes and systems.
• Clear, strategic thinker with vision, with the ability to execute on priorities
• Skilled in translating technical processes for a business audience

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.