Data Quality Specialist, MI Commercial Data

About the Role:

Grade Level (for internal use):

07

The Role: Team Lead - MI Commercial Data

 

The Grade (Relevant for internal candidates only): 09 

 

The Location: The role will be in Ahmedabad India, or Islamabad Pakistan. 

 

Shift: This is a role that requires flexibility in terms of shift. You will be required to work in different shifts as per the business need. 

 

The Team: Our team governs processes and controls to ensure the highest quality customer master data that is trusted, timely, accurate, and consistent. The team consists of highly trained and motivated professionals on our tools, processes, and workflows who strive to deliver superior client experience and includes overseeing every aspect of the data lifecycle: creating, preparing, using, storing, archiving, and deleting data, by an organization’s established data governance principles for promoting data quality and integrity. You will closely coordinate with teams such as client buying experience, CRM Operations, Order Management, Fulfillment, Marketing, and Finance teams to ensure effective data governance reporting and analytics.  

 

The Impact: Our internal client data is used by stakeholders in Finance, Commercial (Sales and Marketing), OTC and Product management teams for key business decisions so making sure we are providing timely and accurate data that is trusted by our users is critical. The Reporting & Analytics lead would be required to create business opportunities and solve problems through the analysis of large and complex data sets. Moreover, the ability to critically analyze the data using various approaches and tools that helps to transform raw details into meaningful intelligence would play a critical role in solving business problems. Through this opportunity, the individual can provide strategic direction and support in exploring new opportunities through predictive analysis and general insights about the data.   

 

What’s in it for you?  

• Lead a team of highly skilled and motivated individuals across multiple site offices. 

• Learn, adopt, and implement data governance best practices that impact positively across commercial value stream.   

• Growth and development opportunities. 

• Interaction with various internal partners across the global organization. 

• Learn, adopt, and implement data governance best practices that impact positively across the commercial value stream. 

 

Responsibilities:  

• You will lead a team of data quality specialists responsible for data corrections through implementation and continuous improvement practices defined by the MDM. 

• Primarily responsible for data correction, audits, and quality assurance of data collected and processed in Salesforce. 

• Serve as a data quality lead and point of contact for managing data cleanups, doing root cause analysis, and proactive data quality checks to ensure accuracy and comprehensiveness. 

• Champion teamwork across teams and functions to reinforce standard methodologies and consistency while ensuring high levels of work quality and efficiency to achieve team’s critical metrics (Productivity, Quality, Timeliness) management. 

• Proactively catalog and provide mitigation steps for existing quality issues. 

• Effectively evaluate employee performance including assigning goals, conducting performance reviews, and developing direct reports for success. 

• Reinforce the client-first culture to further improve clients' experience by closely coordinating with MI Enablement, CRM Support and OTC teams. 

• Liaise with internal partners (relationship managers, sales executives, and other key internal departments) as part of data quality operations and any special projects (assigned as needed). 

• Work with data stewards’ team to Identify gaps, take measures to improve quality, and develops mechanisms to provide operational support. 

• You will maintain a high level of subject matter expertise related to the master data objects, including knowledge of internal applications & tools. 

 

What We’re Looking For:  

 

Basic Qualifications: 

• Bachelor's degree (preferably in Business Management Studies, Finance, or Computer sciences). 

• Quality first mindset with a strong background and experience in managing data quality. 

• Prior experience in managing teams, developing procedures, processes, and learning new tools. 

• Good understanding of data quality practices. 

• Knowledge of SQL and Excel will be a plus point. 

• Experience in working and reporting with Salesforce (or similar CRM tool) 

• Strong people management skills. 

• You should manifest strong leadership skills including counseling, training, and mentoring. 

• A positive, dedicated attitude and ability to engage and motivate teams. 

• Minimum of two years of leadership experience with a strong grasp of workflow management/Operations Management. 

• An ability to present or discuss an analysis of the problem at hand and its possible solution(s) with partners of all levels. 

• Certification or knowledge in data management and governance best practices (ie: DAMA DMBOK) desirable. 

 

 

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:
 

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Inclusive Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment.  

 

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.  
 
US Candidates Only:  The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.  Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

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OPRTON203 - Entry Professional (EEO Job Group)