Senior Manager, Reporting, Analytics, and Visualization – Dubai, UAE

Senior Manager, Reporting, Analytics, and Visualization – Dubai, UAE

Are you an accomplished leader who can turn data into a strategic asset? Do you thrive in high-impact roles with visibility at the executive level? Are you ready to build and lead a globally connected analytics function that directly supports top decision-makers? Join us as Senior Manager, Reporting, Analytics, and Visualization and power data-driven decision-making across the organization.

Western Union powers your pursuit.  

Senior Manager, Reporting, Analytics, and Visualization will play a mission-critical role in our data strategy, leading a Dubai-based Reporting, Analytics, and Visualization team. This role requires a proven leader with deep expertise in data visualization, analytics, and cross-functional collaboration. You’ll be responsible for delivering timely, strategic insights to stakeholders worldwide through high-impact reports and dashboards while building out a robust team and driving a culture of innovation and analytical rigor. This position is both operational and strategic, providing thought leadership and executional excellence across functions and geographies.

Role Responsibilities

• Strategy & Alignment: Define and drive the global strategy for Reporting, Analytics, and Visualization, ensuring alignment with business objectives.

• Team Leadership: Lead and manage a team of data analysts and visualization experts based in Dubai, delivering high-impact reports and dashboards for global departments including Marketing, Compliance, IT, and Operations (Agent and Customer).

• Insight-Driven Decision Making: Leverage data insights to support strategic decision-making across regions (APAC, EU, MEA), acting as a trusted advisor to senior stakeholders.

• Stakeholder Engagement: Collaborate with leadership to identify opportunities for operational efficiency, marketing optimization, and infrastructure improvements. Gather and prioritize stakeholder requirements to ensure impactful analytics solutions.

• Analytics & Visualization: Oversee the development and continuous enhancement of dashboards, scorecards, and visual reporting tools using platforms such as Tableau or Power BI. Apply advanced analytics techniques including statistical modeling, machine learning, and data mining to uncover actionable insights.

• Data Governance: Establish and maintain rigorous governance and quality control processes to uphold data integrity and reliability across all reporting tools and platforms.

• Communication of Insights: Present complex analytics in a clear and compelling manner through visualizations and concise reports, enabling informed decisions at all organizational levels.

• Managing Team: Ensure the effective functioning of the Dubai-based team, including hiring, training, budget management, forecasting, and achieving targets.

Role Responsibilities

• Bachelor’s degree in Data Science, Statistics, Computer Science, or a related field; a Master’s degree is highly preferred.

• 7–10 years of experience in data analytics, reporting, and visualization, with at least 4 years in a senior leadership capacity.

• Proven track record leading high-impact analytics initiatives and managing teams.

• Demonstrated success in aligning data outcomes with business strategies across global regions.

• Experience in large, multinational organizations with strong cross-regional collaboration.

• Advanced proficiency in data visualization tools such as Tableau or Power BI.

• Solid hands-on experience with SQL and working with complex datasets. Proficient in programming languages including Python and/or R.

• Skilled in statistical analysis, machine learning, and modern data analytics techniques.

• Strong knowledge of Data Lake, Data Warehousing, and Database technologies.

• Experience with ETL processes, data extraction, transformation, and loading workflows.

• Familiarity with log analytics, network analytics, APIs, and scripting.

• Competent in tools and techniques for data profiling, data discovery, root cause analysis, cost-benefit analysis, and information chain analysis.

• Deep understanding of data management and data governance practices, with a strong focus on data quality and integrity.

• Exceptional communication, storytelling, and presentation skills with the ability to translate complex data insights into executive-level narratives.

• Strong stakeholder engagement and collaboration capabilities across technical and non-technical audiences.

• Experience overseeing budgets and ensuring task execution and resource management.

• Proven ability to work independently and collaboratively in fast-paced, dynamic environments.

• Strong problem-solving skills and attention to detail.

• Up-to-date with emerging trends and advancements in data analytics, visualization, and machine learning.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and s around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. 

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. 

Benefits 

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. 

Your Dubai specific benefits include: 

• 25 days annual leave  

• Life & Medical Cover 

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.  

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.  

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.