Senior Data Operations Analyst - Health Data Terminology

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
As a Senior Data Operations Analyst on the Veeva Compass Product Team, you will play a key role in supporting the core data structures and processes that drive our Master Data Management (MDM) system—essential to the success of the Compass suite of data products. You’ll contribute to data governance initiatives that ensure consistency, integrity, and high-quality standards across the platform.
You will be responsible for driving data quality, consistency, standardization, and governance within the Terminology Reference Library (TRL), Veeva’s Master Data Management (MDM) system for health data terminologies used by Compass. TRL includes foundational reference data such as drug information, ICD-10 diagnosis codes, procedure and lab codes, and payer and plan data. While you won’t directly administer the MDM system, you’ll act as a power user and subject matter expert—collaborating with system owners, engineers, and product managers to define requirements, support the onboarding of new data types, and identify areas for improvement. Your contributions will help ensure our reference data stays accurate, consistent, and well-integrated across our products.
This role is well-suited for someone with a strong understanding of MDM principles and lifecycle, who has worked with MDM systems in a user or subject matter expert capacity, and is passionate about data quality and governance.

What You'll Do

• Support the implementation of MDM-related strategies and practices that help ensure high-quality, consistent, and standardized reference data across Compass products
• Contribute to data governance efforts by helping define and maintain standards, documentation, and stewardship models for master health data domains
• Develop a deep understanding of key health data domains—such as drugs, diagnoses, procedures, labs, and payers—to define data quality metrics and monitor performance
• Analyze data sets to identify quality issues and partner with engineering and product teams to design and implement solutions
• Create and maintain clear documentation of data dictionaries, taxonomies, definitions, attributes, and mappings across internal and external data sources
• Collaborate with Compass Product Managers and Engineers to support scalable, automated data processes that ensure trusted data delivery
• Assist in bringing new data sources into the Terminology Reference Library (TRL), Veeva’s MDM system, and improve existing data categories, while also handling routine operations to ensure information remains accurate and up to date

Requirements

• Demonstrated experience supporting or contributing to data governance efforts, including defining data standards, taxonomies, naming conventions, and documentation to improve data quality and consistency
• Familiarity with master data management (MDM) concepts and experience working with MDM systems (e.g., Veeva Network, Informatica) in a user or stakeholder role
• Hands-on experience onboarding new data sources, including data profiling, metadata assessment, validation, and quality control
• Strong analytical and problem-solving skills, with experience designing or supporting processes for managing reference or master data across systems
• Experience working with healthcare terminology data such as ICD-10, CPT/HCPCS, and NDC
• Proficient in SQL for querying, analyzing, and validating large data sets
• Comfortable collaborating across teams to define data requirements and support ongoing improvements to data quality and reliability

Nice to Have

• Advanced Excel (XLOOKUPs, Pivot Tables, Etc.)
• Experience working in Veeva Network
• Experience working in AWS
• Experience in the Life Sciences industry

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $80,000 - $145,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

#LI-Remote
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.