Product Manager, Workflows (Claude.ai)

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

As the Product Manager for Workflows at Claude.ai, you will drive the development of enterprise workflows that transform how organizations leverage AI across their operations. You'll own the product strategy for making Claude not just a general-purpose assistant, but a deeply integrated workflow solution for specific industries and use cases. This role requires bridging the gap between Claude's core capabilities and real-world business processes, creating seamless experiences that deliver measurable business outcomes.

Core Responsibilities:

Product Strategy & Vision

• Define and execute the product vision for vertical solutions and workflow integration capabilities
• Develop a comprehensive roadmap for industry-and-role-specific solutions (e.g., healthcare, financial services, education), (sales, finance, marketing). 
• Create frameworks for rapidly developing and validating new vertical solutions while maintaining scalability
• Identify patterns across successful implementations to inform platform capabilities

Solution Development & Validation

• Lead the development of turnkey workflow solutions that address specific industry pain points
• Partner with Applied AI and Research teams to productize capabilities for vertical use cases
• Develop pricing and packaging strategies that align with customer value and business objectives

User & Customer Discovery

• Conduct deep research into industry-specific workflows and pain points
• Identify and validate high-impact use cases that drive measurable business outcomes
• Build relationships with key enterprise customers to gather insights and validate solutions
• Translate customer needs into scalable product features and capabilities

Cross-functional Leadership

• Collaborate with Sales and Customer Success to gather field insights and ensure smooth deployments
• Partner with Applied AI teams to develop industry-specific prompting patterns and best practices
• Work with Product Marketing to develop compelling narratives and enablement materials
• Lead cross-functional initiatives to ensure cohesive solution delivery across the organization

Platform Development

• Design extensibility frameworks that allow for efficient creation of new vertical solutions
• Define APIs and integration patterns that enable workflow automation
• Develop standards for quality assurance and performance monitoring across verticals
• Create scalable approaches to customization that balance flexibility with maintainability

Qualifications:

Required Experience

• 8+ years of product management experience, with proven track record in B2B/enterprise software
• Experience building vertical-specific solutions or workflow automation products
• Demonstrated ability to translate complex business processes into scalable product features
• Strong analytical skills with data-driven approach to product development
• Track record of successfully launching and scaling enterprise products

Preferred Qualifications

• Experience with AI/ML products in enterprise contexts
• Domain expertise in one or more key verticals (healthcare, finance, education, etc.)
• Background in workflow automation or business process management
• Experience with professional services or solution architecture
• Familiarity with enterprise compliance and security requirements

The expected salary range for this position is:

Annual Salary:$305,000—$385,000 USD

Logistics

Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.