Solutions Engineer - Fission (G04)

Please note that only applications with cover letters will be considered.

Summary:

digiLab is a pioneering AI company that helps enterprises transform complex challenges into innovation with uncertainty quantification, explainable AI and MLOps. Working with organisations in highly regulated or safety-critical industries to solve their complex engineering, infrastructure or data challenges, digiLab specialises in solving problems where data is sparse or uncertain. Having grown from a small team of leading mathematicians and data scientists, digiLab teaches your teams how to solve their grand challenges using a secure AI platform, alongside expert consultancy. digiLab's platform - the Uncertainty Engine is a no-code agentic AI platform that combines data, models and workflows to connect a trustworthy AI digital thread through an organisation.

This full-time position (Monday to Thursday - we dont work Fridays) reporting to the Head of Business Development and taking technical direction from the Heads of R&D and Product, leads client interaction, translating customer needs into actionable product requirements and specifications.

What were looking for:

As well as a broad range of domain knowledge, technical understanding and strong communication skills, we are looking for somebody who works well within a team and is comfortable in a fast-changing environment. We work on a very collaborative basis across a range of internal stakeholders, both technical and non-technical, so a positive teamworking spirit is key. Familiarity with agile working practices, though not a necessity, would be an asset.

What you will be doing with us:

As a Solutions Engineer specialising in Nuclear Fission at digiLab, you will be responsible for:

• Staying up to date with sector developments including competitors, trends, technologies etc

• Building and maintaining relationships with existing and prospective customers

• Utilising domain knowledge and customer relationships to identify new business opportunities

• Providing demonstrations/presentations, attending events/conferences, creating articles and enhancing digiLab visibility and credibility

• Providing customers with technical support throughout the pre-sales process

• Developing a comprehensive understanding of digiLabs product and services

• Communicating the value and benefits of digiLabs products and services to potential customers.

• Working to deepen your understanding of digiLabs products; identifying sector challenges The Uncertainty Engine can address, and sharing insights to shape product development and team learning

What Skills we are looking for:

• STEM degree education (an Engineering or Physics degree is highly desirable)

• Expertise and understanding of Nuclear Fission

• Ability to travel regularly to clients, and to the Exeter or Culham digiLab office

• A desire to master new areas such as data science, machine learning, uncertainty quantification and other industries and technologies

• Strong communication skills, with an ability to dissect complex technical concepts, and explain them to stakeholders with a range of technical competencies.

• A strategic mindset - able to recognise and analyse opportunities and capabilities

• Strong interest in business and partnerships; keen to develop commercial relationships and guide product and technology to capture market opportunities.

In addition, some nice to haves are:

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• Computationally competent, with experience performing data analysis (Python experience and modelling capabilities, though not essential, would be an asset)

• Previous experience in a technical Pre-Sales, Business Development, or comparable role.

Location:

This role can potentially be hybrid or remote, with regular visits to either our Exeter HQ or Oxford (Culham) office. It also involves frequent travel to client sites and attendance at conferences both within the UK and internationally.

Our Culture and Values

At digiLab, we prioritise work-life balance with a 4-day workweek (Monday to Thursday), offering a full-time salary and three-day weekends every week! Our team is built on strong connections, with regular socials like game nights, bouldering, and paddleboarding.

We foster a culture of innovation, trust, and collaboration. Our values include:

• Creativity & Agility: Encouraging innovation and flexibility in goal achievement.

• Trust & Responsibility: Supporting each other in taking calculated risks for bold innovation.

• Open & Honest Collaboration: Ensuring transparent communication and alignment.

• High-Performance Standards: Continuously challenging ourselves to excel in delivery.

• Value-Driven Work: Regularly assessing our contributions toward company goals.

Benefits:

We value enthusiasm and loyalty, and were committed to offering a great work-life balance. Along with the exciting challenges this role provides, we offer a range of benefits including:

• 4-day working week

• Competitive Salary

• Cycle to work scheme 

• BUPA private health care (via salary sacrifice)

Discretionary EMI scheme (eligible after one year with the company)

Please note that while we strive to respond to every applicant, due to the high volume of applications, we may not be able to provide feedback to every candidate.