Data Governance Program Manager/PMO

Overview

The Banking and International (B&I) Data team has responsibility to deliver UK data quality programme in addition to a broad remit to implement and embed improved data governance and data management practices throughout all clusters. The UK data quality programme, centered on addressing regulator feedback on Citi’s approach to data, has the following objectives 1) establish a UK entity-focused book of work that delivers significant regulatory, control and commercial benefits including remediation of material data quality issues 2) strengthen Senior Manager engagement in data quality initiatives, including BCBS 239 and front-to-back working groups 3) improve engagement with the regulator 4) establish connection with strategically important programmes and 5) demonstrate engagement and influence with the global Group Transformation initiative.  

We are looking for an experienced Programmme Manager/PMO with strong data governance experience to manage the B&I Data programmes including deliverables, issues, risks, budget and detailed plans. The role will require familiarity with a variety of project management approaches and interaction with senior programme leads and sponsors, products, and functions globally. Experience of running cross functional data intensive projects is a must and interaction with internal compliance/audit functions are highly desired. Given the scale, complexity, and ambition of Citi’s global data transformation, the EDO team is dynamic, agile, flexible, and responsive to fast changing needs. This role will need to be adept at working in this environment, handle ambiguity and complexity well, be able to deliver on multiple responsibilities and most importantly be extremely ‘hands on’. Excellent communication skills are required in order to communicate and negotiate internally, often at a senior level.  

Responsibilities: 

• Work with other senior managers to create and maintain the high-level roadmap and oversee the execution  
• Work with team members on detailed project plans/ timelines and co-ordinate sign-off of deliverables  
• Track projects through the full lifecycle and ensure they are completed on time, to budget and adhere to the firm’s standards 

• Ensure RAID items are proactively tracked and escalated when required   
• Manage budget trackers and forecasting for the portfolio 
• Contribute to best practices and own governance standards within the group as well as coordinate with the central and other regional delivery teams  
• Lead the preparation of consolidated materials from project reports for regular status reviews by key stakeholders (Regulators, ExCo, Data Councils)  
• Enable data driven decisions from the Project/Program reports  

• Ensure that accurate reports and reports are maintained, and appropriate change control is adhered to  
• Promote the use of digital automated tools over manual processes and handoffs

Qualifications & Experience: 

• Significant banking or financial services experience
• Experience running regulatory driven project/workstream 

• Self -motivated and able to work autonomously, proactive and energetic with attention to detail   
• Ability to handle complexity, ambiguity and a fast changing, often demanding work environment 
• Extensive evidence of hands-on delivery/execution  
• Experience with cross-functional / business delivery, ideally with large data-intensive programme/project management experience  
• Project Management/Business analysis experience and ability to break complex problems into bitesize chunks 

• Demonstrated ability to interact and work effectively with large, complex and diverse teams 
• Excellent executive communications skills 
• Interaction with regulators, reviews and interaction with internal compliance/audit functions are highly desired 

Education: 

Bachelors/University degree or equivalent experience, potentially Masters/MBA degree 

What we’ll provide you

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)
• A discretional annual performance related bonus
• Private Medical Care & Life Insurance
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Visit our Global Benefits page to learn more.

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