Product Owner

As passionate about our people as we are about our mission.

What We’re All About:

Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients.  At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

The Job At-A-Glance:

We’re looking for a Fraud Product Owner to help drive the development and delivery of our fraud detection solutions focused on check and ACH payments. You’ll work closely with cross-functional teams and financial institution partners to translate fraud prevention needs into technical requirements, prioritize the product backlog, and ensure high-quality, timely delivery.

This role sits at the intersection of fraud operations, technology, and agile product delivery, and requires someone who understands the nuances of financial fraud and the mechanics of software development.

Execution & Delivery

• Own the product backlog for fraud prevention features related to check and ACH payments.

• Translate business needs, fraud attack patterns, and regulatory requirements into clear user stories and technical requirements.

• Prioritize and groom backlog items in collaboration with engineering, risk, and data teams.

• Ensure delivered features meet acceptance criteria and align with business objectives.

Cross-functional Collaboration

• Act as the main point of contact for engineering during sprint planning, execution, and reviews.

• Work closely with fraud analysts, data scientists, QA, and operations teams to refine detection tools and reduce false positives.

• Collaborate with client-facing teams to gather feedback from financial institutions and adjust priorities accordingly.

Technical & Tactical Focus

• Partner with engineering on implementation details, technical tradeoffs, and delivery timelines.

• Support the integration of fraud detection models, APIs, and rule-based systems into the platform.

• Monitor KPIs and technical performance to guide continuous improvements and resolve production issues.

Bring Your Passion, Do What You Love. Here’s What We’re Looking For:

• Typically requires a Bachelor’s degree in Computer Science and a

  minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience.

• Strong understanding of payment systems (ACH, check) and fraud patterns.

• Experience working with agile delivery teams and managing backlogs, user stories, and sprint planning.

• Familiarity with fraud detection systems, APIs, ML models, and rule-based engines is a strong plus.

• Comfortable working with technical teams and bridging the gap between business needs and technical execution.

Preferred Qualifications

• Background in fraud operations, financial crime risk, or transaction monitoring.

• Experience with financial institutions, core banking platforms, or payment processors.

• Understanding of regulations impacting payments fraud (e.g., Nacha, Reg E, FFIEC).

This position requires fluent written and oral communication in English.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness

• Hybrid Work Opportunities

• Flexible Time Off 

• Career Development & Mentoring Programs 

• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents 

• Community Volunteering & Company Philanthropy Programs 

• Employee Peer Recognition Programs – “You Earned it”

Click here to find out more about the benefits we offer.

How We Give Back to the Community:

You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page. Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.