Strategic Product Manager, Strategic Accounts

Scale AI is at the forefront of enabling Machine Learning across multiple industries including Generative AI and autonomous vehicles. We're building the data foundation that powers the world's most advanced AI systems. Our Strategic Products team serves as the critical bridge between cutting-edge research pilots and scalable products that drive recurring revenue.

About this role

As a Strategic Product Manager for Strategic Accounts, you will become the trusted partner for some of the most sophisticated researchers and executives in the AI industry. You’ll independently lead high-stakes, complex customer meetings and engagements, and work seamlessly across research, engineering, operations, and finance functions inside of Scale and at our customers. You will become a critical part of your account’s success, driving new opportunities and expanding on existing ones. 

This role is a great fit for someone with a deep network in the AI industry or big tech, and can command influence and credibility with senior stakeholders across a variety of profiles (e.g., researchers, engineers, product managers, operations leads). This role is perfect for those who thrive under pressure, and can deftly navigate ambiguity with minimal oversight. 

You will:

• Own executive and researcher relationships: Identify and build relationships with critical customer contacts while demonstrating credibility and reliability to earn their trust.
• Drive technical excellence: Partner with Engineering and Applied ML teams to design robust data workflows, troubleshoot ML challenges, and scope pilots/projects that will move the needle on our customers’ ambitions. 
• Operate strategically and with autonomy: Identify, prioritize, and independently drive high-impact opportunities, often without direct oversight. Bring clarity and credibility to complex decisions. Proactively escalate risks and propose solutions for customers and for  Scale’s leadership.

Ideally, you’d have:

• Technical Depth: Deep familiarity with AI/ML data requirements and the ability to communicate effectively with both technical and non-technical stakeholders.
• Executive Presence: Strong interpersonal skills and judgment, poise under pressure, and the ability to influence senior stakeholders.
• Experience with Big Tech or AI labs: History of working at or with large tech organizations and leading AI labs.
• Leadership Experience: 5+ years in fast-paced environments with a track record of successfully leading cross-functional teams and influencing senior stakeholders.
• Entrepreneurial Mindset: Proven ability to identify market opportunities and build scalable solutions from the ground up.
• Results Orientation: Track record of delivering complex projects or products that drive significant revenue growth and customer satisfaction

The base salary range for this full-time position in our hub locations of San Francisco, New York, or Seattle, is $140,000 - $168,00. Compensation packages at Scale include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.Scale employees are also granted Stock Options that are awarded upon board of director approval. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$140,000—$168,000 USD

PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

About Us:

At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how organizations build and deploy AI.  Our products power the world's most advanced LLMs, generative models, and computer vision models. We are trusted by generative AI companies such as OpenAI, Meta, and Microsoft, government agencies like the U.S. Army and U.S. Air Force, and enterprises including GM and Accenture. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. 

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision. 

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