Senior Associate Analytics Engineer

About Us
JustAnswer is the leading AI + Human professional services platform, on a mission to revolutionize how people access expert help. Since 2003, we’ve connected millions of customers across 196 countries with verified professionals in real time—anytime, anywhere. With a powerful combination of human expertise and cutting-edge AI, we’re transforming the future of professional services.

Rooted in boldness, humility, and innovation, we take a data-driven approach to solving complex problems and continuously improving through Lean principles.

About the Role

We are looking for a skilled Data & AI Engineer to join our dynamic team. In this role, you will play a critical part in designing and maintaining scalable data pipelines, supporting AI-driven applications, and working alongside cross-functional teams to build innovative solutions. If you're passionate about data engineering, AI integration, and working with the latest technologies, we’d love to hear from you.

What You’ll Do

• Design, develop, and maintain robust data pipelines using Python and C#.
• Collaborate with the analytics team to build scalable, automated data solutions tailored to business use cases.
• Build and optimize data architectures for AI-driven applications.
• Develop and deploy AI agents using internal AI platforms on messaging tools like Microsoft Teams.
• Work closely with analysts, engineers, data scientists, and product teams to embed AI solutions into production systems.
• Implement best practices for data storage, transformation, and access across platforms.
• Ensure data integrity, security, and compliance with regulatory standards.
• Manage and monitor data infrastructure using cloud platforms (AWS, Azure, GCP).
• Troubleshoot and resolve issues with data pipelines and infrastructure.

What We’re Looking For

• Bachelor’s or Master’s degree in Computer Science, Data Science, or a related field.
• 3+ years of proven experience as a Data or Analytics Engineer.
• Strong coding skills in Python and C#.
• Proficient in SQL and NoSQL databases.
• Experience with AI/ML frameworks such as TensorFlow, PyTorch, or Scikit-learn.
• Familiarity with cloud platforms and big data technologies (e.g., Databricks, Kafka, Spark).
• Understanding of CI/CD pipelines and DevOps best practices.
• Excellent problem-solving, analytical, and communication skills.

Why Join Our Team
At JustAnswer, we blend the best of AI and human expertise to make a real impact. Our mission-driven culture values bold ideas, continuous learning, and global collaboration. We offer a flexible, remote-first environment with equitable rewards, career growth opportunities, and a supportive community where your contributions truly matter. Join us and be part of something bigger, helping people, one answer at a time. 

Our JustAnswer Promise
We strive together to make the world a better place, one answer at a time. JustAnswer's mission is to help people. We do this by connecting our members with verified Experts to help answer life's questions and solve problems. It’s not every day in your life that you get to be a part of a simple yet powerful mission. We pride ourselves in doing things the JA Way.
•    Data driven: Data decides, not egos
•    Courageous: We take risks and challenge the status quo
•    Innovative: We're constantly learning, creating, and adapting
•    Lean: We focus on customers, using lean testing to learn how to serve them best
•    Humble: Past success is not a guarantee of future success
If these things matter to you, come join the team here at JustAnswer!

Our Commitment to an Inclusive Workplace
We welcome people from all backgrounds who seek the opportunity to help build a future where professional services are readily available to all. If you have curiosity, passion, and a collaborative spirit, come work with us. JustAnswer is committed to an inclusive workplace. JustAnswer is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.

AI Disclosure & Informed Consent
Artificial intelligence (AI) technology may be used during the hiring process to record, transcribe, analyze, and rank interview responses. By submitting your application and participating in the interview process, you acknowledge and consent to the use of AI technology in the hiring process. For more information see our AI Disclosure and Consent Policy.

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