Data Scientist 2

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

• Apply strategic and data analytics skills to solve problems for the PayPal Risk team. Work with stakeholders across different teams such as Product, Platform, Machine Learning, Operations to drive strategic initiatives.
The Global Risk Automation Strategy (GRAS) team focuses on driving automation initiatives for the risk back office. We work closely with the Front end strategy, consumer and seller risk operations, product, and modeling teams to identify automation opportunities to drive efficiency.

Job Description:

As a Data Scientist 2, you will apply your strategic and analytical skills to solve challenging business problems. You will team up with world-class professionals to identify actionable insights that ultimately impact the bottom line of the company. We work in a space that looks deeply into emerging fraud trends to come up with analytical solutions to fight these fraud trends and we also work on business enablement opportunities that fuel growth and drive efficiencies within the organization

Your day-to-day

• Provide analytical insights into problems, emerging trends and changes to portfolio
• Drive projects end to end from ideation to implementation in a time sensitive and efficient manner
• Identify new opportunities and continuous improvement to contribute to the team’s KPIs and targets
• Case rating: Evaluate each lead and case for risk levels to determine the urgency, importance and need for manual reviews with a goal of Increasing case automation using various risk factors and exposure on a given account, additional profile or transactional information, adoption of Document Intelligence solution etc. 
• Ensure that we balance automation goals with loss. 
• Partner with GADS and front end strategy team for agent decision and trend-based feedback model to improve automation quality. 
   
• Work closely with business partners and stakeholders to determine how to design analysis and measurement approaches that will significantly improve our ability to understand and address emerging business issues
• Effectively managing relevant stakeholders through the lifecycle of a project by effectively understanding the various needs, priorities and perspectives in order to drive for a solution
• Understand new products, features and trends and their impact to back office reviews.  
• Identifying present or future gaps in the team’s existing reporting and tools suite
• Providing regular updates  to leadership, product and other stakeholders that will simplify and clarify complex concepts and the results of analyses effectively with emphasis on the actionable outcomes and impact to business

What do you need to bring?

• Solid technical / data-mining skills and ability to work with large volumes of data; extract and manipulate large datasets using common tools such as SQL, SAS, Hadoop, or other programming/scripting languages (Python, R, etc.) to translate data into business decisions/results
• Be data-driven and outcome-focused
• Must have good business judgment with demonstrated ability to think creatively and strategically
• Must be an intuitive, organized analytical thinker, with the ability to perform detailed analysis
• Takes personal ownership; Self-starter; Ability to drive projects with minimal guidance and focus on high impact work
• Proven experience in working with multiple teams and stakeholders to deliver business outcomes.
• Bachelor’s degree in Statistics, Mathematics, Computer Science, Economics, Engineering or related field with 8+ years’ experience, or Master’s degree with 7+ years’ experience in risk management, data science in the payments space or banking/finance services industry would be particularly desirable.
• Proficiency using SQL and querying relational databases
• Experience in at least one statistical programming language (SAS, R, Python)
• Experience in predictive modelling techniques such as Regression, Classification, Time series forecasting, NLP, etc.
• Experience with structuring analyses to solve business problems using data and analytics tools and techniques
• Experience with project/program management

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.