Regional Analytics Manager

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who we are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We’re empowered to achieve the ultimate in high-performance gaming experiences using the best technology available. 

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

We’re a data-driven company, and data is at the heart of everything we do. To support our ambitious growth and optimize decision-making across Retention Marketing and Regional Management, we need a strategic and hands-on analytics leader. This role is more than just managing numbersit’s about shaping the direction of our commercial and product initiatives with accurate, impactful insights.
You’ll be the cornerstone of our analytics capability, ensuring we build a culture where data is embedded at the inception of all major initiatives, where testing is rigorous, and where decisions are driven by statistically sound, sometimes uncomfortable truths.

What you’ll be doing

As part of your role, your responsibilities will include:

• Lead and manage a team of data analysts, fostering a high-performance, insight-driven culture

• Deliver clear, actionable insights to senior leadership (including Exco), supporting strategic and operational decisions.

• Be deeply involved in analytics work—this is not just a leadership role.

• Champion a culture of data-informed decision making across departments.

• Guide the implementation and evolution of A/B testing frameworks, ensuring statistical rigor and relevance.

• Ensure the quality, accuracy, and integrity of insights even when those insights are unexpected or challenging.

• Collaborate closely with Product, Marketing, and Regional Management to identify opportunities and evaluate performance.

• Collaborate closely with the data delivery and platform teams to ensure alignment of data governance and strategies.

• Drive continuous improvement of our data infrastructure, tools, and processes, and encourage the adoption of new technologies including a cloud data framework.

• Promote the consideration of data strategy at the inception of all key commercial and product initiatives, ensuring development teams have considered data as a deliverable in every project.

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

• Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively

• Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals

• Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope

• Exceptional attention to detail, ensuring high standards of quality in all outputs

• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations

• Proven experience leading analytics or data science teams.

• Strong hands-on experience with data analysis, statistical methods, and hypothesis testing (A/B testing, confidence intervals, etc.).

• Excellent communication and storytelling skills able to distill complex analysis into actionable insights for executive-level stakeholders.

• High proficiency in SQL and at least one analytics/data science tool (e.g., Python, R).

• Experience with business intelligence platforms (e.g., Tableau, Power BI, Looker).

• Demonstrated ability to manage multiple stakeholders across departments and regions.

• A passion for uncovering truth through data

• Solid understanding of retention marketing principles and product performance metrics.

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends

• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations

• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards

• Experience in developing and executing customer retention strategies

• Experience in the online gaming, tech, or e-commerce sectors.

• Familiarity with gamification, personalization engines, or CRM data structures.

• Exposure to customer segmentation, lifecycle analytics, and predictive modeling.

• Understanding of modern data stack tools (e.g., dbt, Snowflake, Airflow).

• Background in agile or cross-functional teams working in fast-paced environments.

• Strong awareness of data governance, privacy, and compliance practices.

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

• Adaptability

• Ownership and accountability

• Initiating action

• Resilience

• Team orientation

• Integrity

• Innovation

What you’ll get back

We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes:

• We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.

• Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.

• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.

• Free Massages On-site

• Free On-Site Gym

• Group Life Cover

• Funeral Fund Benefit

• Financial Services Assistance

• Employee Assistance Programme

• Curro School Fees Benefit

• Income Continuation Benefit

• Leadership Training

• Referral Bonus

• Medical Aid Subsidy

• Free Sleep Coaching

• On-site Barista

• Retirement Annuity Subsidy

• Work from home allowance

• Team socials

Be part of that Superclass feeling.

At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 20 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It’s all about putting your experience first and ensuring honesty and fairness in all we do.
Here, your growth is supported and your contributions valued.

Game on!

*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.

*Shortlisted candidates may need to complete an assessment.
 

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!