Data Analyst, IT Support

Company Description

Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities. Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond. Our students consistently exceed national benchmarks, reflecting our dedication to their success. We invest deeply in our educators, offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference!

Job Description

As a part of Uncommon’s Data & IT Team, the  Data Analyst will play an important role in the team’s efforts to effectively execute, document, monitor, and support processes that enable critical organizational data flows. Our Data Analyst will manage and process work that will inform the decision-making of other Home Office, regional, and school-level teams, with potential examples of partner teams being Development, Talent, Curriculum & Assessment, and College Access & Success. Ultimately, the processes executed and data sets managed by this role will represent a foundation for analysis and reporting in service of our shared mission: to provide an outstanding education that prepares students to graduate from college and achieve their dreams.

Examples of potential processes that this role would execute, document, monitor, and support would include: 

• Fulfillment of complex annual and ad hoc data requests
• College Board data processing and publishing (i.e. SAT, PSAT, AP)
• Survey configuration and survey-related data processing and publishing
• Knowledge base creation around key organizational data sets

Data Processing & Publishing:

• At a tactical level, understand the data processing and access needs of Home Office teams, working with them to understand process goals, relevant data, business process timelines, data collection and reporting cadence, relevant stakeholders and process participants, and reporting requirements
• Within applications (SaaS or internally developed) that provide data for business processes, execute the work to prepare inputs, configure instances, build reports, test outputs, and respond to data
• Create project plans, where relevant, for data processes that account for on-time kickoff, delivery, as well as accurate reporting
• Prepare and execute end-to-end (spanning multiple environments) data processing and publishing by:
  • Clearly communicating process timelines and expectations to key stakeholders
  • Making, updating, and testing application configuration changes
  • Extracting and preparing inputs for processing via code
  • Quality checking, cleaning, manipulating, and merging data in preparation for reporting and analyses
  • Aid in the design, improvement, and generation of reports and presentations for stakeholders to provide core statistics and insights related to student and school performance
  • Respond to questions from process participants, help to troubleshoot with end users or escalate any broader issues as appropriate
  • Document existing reports and analyses with a focus on replicability and quality control
  • Regularly review data generated through the process and work with other members of the Data & IT team to suggest changes and improvements to the process and tools

Management & Fulfillment of Data Requests:

• Fulfill, document, and track data requests from stakeholders across Uncommon for use with both internal and external audiences
• Contribute to and maintain the team’s online knowledge base/guide for data requests by pushing updates to articles once available and developing new content based on monitoring of data request needs
• Partner with teams that submit a high volume of recurring requests (e.g., Development) to proactively identify upcoming needs and plan for reports coming due
• Assist in conducting analyses requested by leadership and Home Office teams

Team Support:

• Provide administrative support to the team where needed (e.g., scheduling recurring team meetings, organizing team knowledge base and project documentation)
• Commit to growing data skills in order to support the team’s core data reporting & analysis work as a contributor and project team member when needed

Qualifications

Education Requirements:

• Bachelors Degree

Experience Requirements:

• 1-2 years of directly related experience
• 1-2 years years of experience cleaning and preparing data for reporting and/or analysis
  • Proficient in SQL
  • Strong skills around manipulating and cleaning data, either in spreadsheets or through a coding language
  • Can compile, analyze, and derive insights from datasets
  • Proficient with Microsoft Office Suite or GSuite
  • Proficient in Tableau
  • Experience working in the education sector with student and staff information data (demographics, assessments, etc.)
  • Excellent interpersonal and customer service skills
  • Strong analytical and problem-solving skills
  • Excellent attention to detail
  • Solid work ethic and eagerness to grow through feedback and self-reflection
  • Strong organization, time management, and follow-up skills; ability to prioritize
  • Experience creating realistic project plans to ensure deadlines are met

Additional Information

Our people are what make us Uncommon. We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families. Our compensation philosophy values equity & fairness and attracting & retaining top talent.

Compensation

Compensation for this role is between $74,000-$87,000.

Starting pay is determined using various factors, including but not limited to relevant professional experience, education, certifications, and tenure with Uncommon Schools. If you meet all job description requirements, you will likely receive an offer of $78,300

Benefits

• 19 days of paid time off
• 3 weeks of paid Winter and Summer org-wide holidays
• Comprehensive Health, Dental, and Vision insurance plans
• 403(b) retirement savings program + employer match
• Paid leave of absence options (parental, medical, disability, etc.)
• Mental health and counseling support + wellness benefits
• Pre-tax flexible spending, dependent care, and health saving accounts

*A detailed list of all benefits is located HERE.

At Uncommon, we believe that a supportive and welcoming environment helps our students, staff, and community thrive. We are dedicated to building a team that brings a wide range of perspectives and experiences, reflective of the communities we serve---with over 70% of our staff identifying as people of color. Our organization values respect and open dialogue on important topics that shape our school culture.

As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email recruitment@uncommonschools.org.