Director, Product Management

Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam.

Loopio is looking for an experienced Director, Product Management who can lead a key team within our product management practice. Reporting into the VP, Product Management, this leader will be responsible for overseeing the entire lifecycle for a portion of our overall product, ensuring that we deliver innovative, delightful solutions to our customers, and meet our business objectives.  We’re looking for a product leader who thrives in an entrepreneurial environment, loves a mix of strategy and leadership work combined with deep hands on core product management work. This role will require close partnerships with cross-functional departments across the organization. The ideal candidate will have a proven track record of driving AI-based product innovation, excellent leadership skills, and experience scaling B2B SaaS products, ideally in sales-tech.

What You’ll Be Doing: 

• Vision & Strategy: Lead with an inspiring vision, and develop a winning strategy and roadmap for our Library product team. Work backward from that vision to plan and deliver capabilities that will allow us to achieve it.

• Product Delivery: Set challenging goals for your team and ensure the team is effectively using best practices to effectively deliver high impact outcomes.

• Data-informed Decision Making: Define and leverage appropriate success metrics and data to continually evolve your strategy & roadmap, support decision-making, and measure customer impact.

• Team Leadership: Lead a team of talented Product Managers and provide mentorship and support to create high performing individuals and teams.

• Cross-Functional Leadership: Partner closely with teams across the organization to create alignment and strong collaboration, building trust and transparency. 

• Customer Engagement: Meet regularly with customers and prospects, building confidence and enthusiasm for our product vision and roadmap and ensuring strong alignment with customer needs.

What You’ll Bring to the Team: 

• 10+ years of Product Management experience, with 5+ years of experience in a Product Management leadership role, directly managing other Product Managers operating in the empowered product model

• Extensive experience building and growing customer-facing B2B SaaS products, ideally in sales-tech and the RFP/proposal space. Experience with the knowledge management space, and effectively solving content management, search, and enterprise collaboration and workflow problems is desired

• Experience building products that leverage AI/ML that solve customer problems. You have experience building Agents and/or products that leverage LLMs, and you are passionate about the future of AI and leveraging its possibilities.

• An entrepreneurial and results-driven mindset with a proven track record of delivering game-changing value to your customers.

• Strong strategic thinking and analytical skills, with the ability to translate market insights into actionable product strategies.

• Excellent leadership and team management skills, with a track record of building and leading high-performing teams.

• Exceptional communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.

• Strong project management skills, with the ability to manage multiple projects simultaneously and meet deadlines.

• Customer-focused mindset, with a passion for delivering exceptional products that solve customer problems and deliver customer value.

Where You’ll Work📍

• Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We are HQ’d in Canada, with established hub regions around the world where we hire from.

• Our employees (or Loopers, as we call ourselves!) live and work in 🇨🇦 Canada (British Columbia and Ontario), 🇬🇧 London, and 🇮🇳 India (specifically in Gujarat, Maharashtra, and Bengaluru).

• The majority of our team is based in ON and BC, which means these employees live and work remotely within a 300km radius of Toronto (within Ontario) and Vancouver (Within BC). 

• We offer flexible co-working locations available to Loopers in ON and BC. Those based in ON have the option of working out of our convenient co-working space located in the heart of Downtown Toronto and a 12-minute walk from Union Station. BC Loopers have the option to work centrally in Vancouver. It is whatever works best for you!

• You’ll collaborate with your teams virtually across the UK, India, and North America (we’re just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work 🙇🏾 during the workday

• We encourage asynchronous collaboration to effectively work as a global #OneTeam!

Why You’ll ♥️ Working at Loopio

• Your manager supports your development by providing ongoing feedback and regular 1-on-1s, we leverage Lattice for our 1:1s and performance conversations  

• You will have the opportunity to elevate 🪄 your craft and the opportunity to explore your creativity, with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact.

• We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day 1️⃣ with Loopio.

• We’ll set you up to work remotely with a MacBook laptop 🍏, a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up.  

• You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment.

• Participate in 🎤 townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam!

• Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round. 

• You’ll be a part of an award-winning workplace 🏆with an opportunity to make a big impact on the business.

Questioning your qualifications? Read this ‼️ Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups. 

Whether or not your experience ✅ checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table.

AI in Recruitment 👩🏻‍💻 At Loopio, we leverage  artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI  serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both  an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions  solely made by our team. We continuously review and refine our hiring practices to align with  industry best practices and evolving legal guidelines

Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team (work@loopio.com) should you require accommodations at any point during our virtual interview processes.