Business Process Analyst (Python)

Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.

Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.

About the Role

As a Process Automation Specialist, you will play a key role in analyzing, redesigning, and automating business processes across Sales Operations and other departments. You’ll use tools like Python, SQL, APIs

This role offers a high level of autonomy and the chance to work cross-functionally, driving real impact in a fast-paced, tech-driven environment.

Key Responsibilities

🔍 Analyze & Improve Processes

• Map existing business processes to identify pain points and inefficiencies
  
  
• Partner with stakeholders to understand workflow challenges 

🛠 Design & Develop Solutions

• Build and deploy automated tools using Python, SQL, APIs
• Develop integrations across platforms like Salesforce, internal databases, and third-party tools
  
  

🤝 Collaborate Across Teams

• Work closely with Sales Operations, Data, Product, and Engineering teams to implement solutions
  
  

📊 Communicate & Document Solutions

• Present insights and outcomes to both technical and non-technical stakeholders
  
  
• Create technical documentation for reusability, maintenance, and transparency
  
  

🚀 Drive Continuous Improvement

• Promote a culture of efficiency across the company
  
  
• Stay up to date on emerging technologies and suggest tools to improve team productivity
  
  

Must-have skills:

• Python
• Google Apps Script
• Google Workspace tools (Sheets, Gmail, Docs, etc.)
• SQL
• Some hands-on experience or strong interest in using AI tools to improve workflows and automate tasks (e.g., via APIs, LLMs, or productivity tools).

Nice to have

• Familiarity with Salesforce
• Understanding of API integration concepts

Some hands-on experience or strong interest in using AI tools to improve workflows and automate tasks (e.g., via APIs, LLMs, or productivity tools).

✔️ Familiarity with Salesforce and understanding of its data model and integration capabilities
✔️ Solid analytical, problem-solving, and troubleshooting skills
✔️ Excellent communication and collaboration abilities
✔️ Self-starter with a growth mindset and the ability to work independently in a fast-paced environment
✔️ Bonus: experience in process mapping or tools like Lucidchart, Miro, or Visio

Why Join Groupon?

🌍 Work in a global, tech-forward company that values innovation and impact
🚀 Be part of a high-visibility role that directly improves business performance
🎯 Collaborate with cross-functional teams and shape the future of how Groupon operates
🌞 Enjoy a dynamic, international work environment in locations like Valencia or other EMEA hubs

📩 Ready to automate smarter? Apply now and help us shape the future of operational efficiency at Groupon.

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local e-commerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings (and a sneak peek into life at Groupon), always check our official career website at grouponcareers.com.