Manager, Data and Information Services

What you'll do:

Reporting to the Executive Director, Business Solutions, this position is responsible for the management and optimization of the organization’s information systems, data assets, and records including the data lake, enterprise content management and GIS systems. This role involves leading a team to ensure the effective collection, storage, analysis, and dissemination of information while ensuring compliance with legal, regulatory, and industry standards. The Manager will work closely with cross-functional teams to drive initiatives aimed at improving data governance, business intelligence, and strategic decision-making capabilities.

• Provide direction and leadership to the team, developing their skills and capabilities to meet the needs of the organization through formal and informal coaching and performance management, and foster a positive, inclusive, and growth-oriented team culture.
• Allocate team resources effectively to meet business needs and support organizational change.
• Design and implement a scalable data warehouse that empowers users to self-serve their information needs, providing access to clean, structured data for reporting, analysis, and decision-making. 
• Drive the effective use of business intelligence (BI) tools and data analytics to provide actionable insights for strategic decision-making.
• Oversee the evaluation, selection, implementation, and maintenance of information management systems (e.g. document management systems, content management systems, business intelligence platforms), ensuring the systems are user-friendly and optimized for business needs.
• Report on the performance and efficiency of information management systems, identifying areas for improvement.
• Design and execute strategies that align the effective management of information throughout its lifecycle with the organization's needs and objectives.
• As a key member of the Data Governance Committee, ensure that an appropriate data governance framework is defined, operated and maintained. 
• Implement data quality control measures to ensure the accuracy, consistency, and security of organizational data.
• Enforce data privacy, security, retention and disposal policies in accordance with legal, regulatory, and organizational requirements.
• Oversee the integration of information across different systems, ensuring that data is accurate, consistent, and up-to-date.
• Ensure the development of standard operating procedures and best practices for information management processes within the team.
• Stay current with trends in data, information management, data governance, and technology advancements to drive continuous learning and innovation.
• Create and manage budget for data services, ensuring alignment with organizational goals and financial constraints.
• Foster strong, mutually beneficial relationships with key suppliers and vendors to drive long-term value. 
• Monitor and assess vendor performance against established KPIs, SLAs, and contract terms.
• Build and maintain strong, collaborative relationships with key business stakeholders to understand their needs, objectives, and challenges, ensuring IT is seen as a trusted partner in achieving business success.

Qualifications:

The knowledge and skills required for this position will be acquired through either a diploma or degree in Computer Science, or related discipline with 5 years of experience in data or information management, with at least 3 years in a leadership or managerial position.

• Proven experience managing a data warehouse, data lake or data analytics platform and implementing data governance practices in complex organizations.
• Experience applying Agile methodologies and product management principles to data projects, ensuring iterative delivery and stakeholder alignment.
• Familiarity with information security principles and tools to ensure the security and privacy of organizational data.
• Expertise in document management systems (e.g., SharePoint, OpenText) and records management practices.
• Experience with ETL (Extract, Transform, Load) processes and integration tools for seamless data flow between systems.
• Certifications in information management, data governance, or related fields (e.g., DAMA, CDMP, PMI) are an asset.
• Familiarity with regulatory requirements related to data privacy and retention (e.g., GDPR, HIPAA, CCPA).
• Written and verbal communication skills, with the ability to articulate data strategies and their business value to both technical and non-technical audiences.
• Working knowledge of continuous improvement methodologies (e.g., Lean, Six Sigma) to optimize data processes and systems.
• Organizational skills with the ability to manage deadlines, adapt to shifting priorities and appropriately manage risk.
• Self-initiating and teamwork skills, providing an environment to motivate direct reports with change initiatives, and advances a culture of innovation and teamwork.
• Effective analytical and problem-solving skills that lead to innovative solutions.
• Interpersonal skills, enabling collaboration through explaining and demonstrating needs through technical expertise, to internal and external audiences.

Conditions:

• A criminal record check is required.
• Should the successful candidate participate in the Crop Insurance or AgriStability Programs, their account must be in good standing.

Competencies:

• Service Excellence: Builds rapport and committed relationships. Evaluates service delivery and makes recommendations to enhance the customer service experience.
• Personal Leadership and Development: Models a range of leadership styles, regardless of position. Promotes a healthy work-life balance.
• Strategic Thinking: Translates high level and complex information into realistic plans. Positions the organization to address or respond to emerging and long-term trends, issues and opportunities.
• Decision Making: Identifies and plans for the impacts or implications of decisions in the current and future environment. Considers the interests of various stakeholders when making a decision.
• Innovation: Seeks opportunities for innovation and continuous improvement. Creates a culture that supports taking responsible risks and one where change is expected and supported.
• Analytical Thinking: Identifies and breaks down critical components of complex situations to determine root causes. Takes a multidimensional approach to problems or situations by asking questions and analyzing data and concepts to determine how each component is impacted.
• Team Collaboration: Capitalizes on the strengths and skill sets of team members by aligning tasks with individual strengths. Builds cooperation and communication between multiple teams, recognizing when teams could work together for improved success.
• Building Organizational Community: Actively builds relationships by establishing respect, trust, support and understanding. Ensures cross-team collaboration for organizational effectiveness. Facilitates the discussion of issues between individuals, teams and divisions.
• Communication: Presents constructive feedback or difficult communication in a manner that supports expectations and fosters an open conversation. Identifies and presents information that will motivate, persuade, engage or influence others. Communicates complex issues clearly and with credibility.
• Accountability: Strives for excellence in personal performance and coaches others to perform at their best. Assigns tasks and delegates authority to make decisions. Recognizes and celebrates successful individual and team outputs.
• Performance Management: Reviews performance against clear standards of expectations. Establishes challenging goals and acts to reach and exceed them; holds others accountable for their goals.
• Planning and Risk Management: Establishes internal controls, within own work unit/team, to detect problems or issues as they occur and make necessary corrections. Assess future goals, team/unit/divisional/organizational needs and risks and develops comprehensive plans that bridge complex issues.
• Process Management: Manages a project, team or unit level budgets on a regular basis including budget forecasting. Anticipates potential resource problems and makes needed adjustments to reduce concerns.

Saskatchewan Crop Insurance Corporation (SCIC) is committed to equity, diversity, inclusion and accessibility. SCIC welcomes applications from all individuals and encourages applicants to self-identify in their application. We affirm our Commitment to Reconciliation as we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees.

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. Please tell us of accommodation measures required to help you be assessed fairly. Please note that the information you provide will be treated confidentially.