Master Data Operations Manager

Career Category

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Master Data Operations Manager

What you will do

Let’s do this. Let’s change the world. In this vital role The Master Data Operations Manager will manage a team of Specialists and Analysts responsible for SAP master data management activities in the Material and Production Master domains. This role will lead the team in performing validation of master data requests, accurate entry into SAP, and collaborate with multi-functional teams to resolve operational data issues and implement process improvements. The Master Data Operations Manager will also oversee team performance against key performance metrics, ensure compliance with data governance standards, and support data migration and integration initiatives.

Roles & Responsibilities:

• Lead and manage day-to-day master data operations, including validation of data requests against business rules / procedures and accurate data entry in a timely manner
• Oversee data governance adherence, ensuring compliance with internal standards and regulatory requirements
• Collaborate with multi-functional teams, including IT and business units, to improve data workflows
• Implement continuous improvements in master data processes to enhance data accuracy, quality, and operational efficiency
• Support data migration, integration projects, and system upgrades to ensure seamless data consistency across platforms
• Monitor key performance indicators related to master data quality and operational success to drive team performance
• Encourage and facilitate the talent development of direct reports

What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications and Experience:

• Bachelor’s in a STEM discipline and 6 to 8 years of experience in enterprise applications like SAP, and Oracle, demonstrable experience in Master data management and data governance
• Industry experience preferably in healthcare or biotech supply chain
• Proficient in MS Office and utilization of visualization tools
• Strong analytical skills with the ability to collaborate multi-functionally
• Experience in leading and managing successful teams

Functional Skills:

Must-Have Skills:

• Expertise in master data management processes and data governance
• Strong knowledge of SAP ECC and demonstrable experience in data implementation/integration projects
• Master data knowledge in domains that include Material and Production Master
• Ability to collaborate with multi-functional teams and drive prioritization across different projects and day-to-day operations
• Solid understanding of data governance frameworks and regulatory compliance standards and regulations (e.g., GDPR, HIPAA, GxP).
• Excellent problem-solving and analytical skills, with a focus on driving continuous improvement in data accuracy and quality

Good-to-Have Skills:

• SAP S/4, SAP MDG, SAP TM

Soft Skills:

• Excellent analytical and troubleshooting skills.
• Strong verbal and written communication skills.
• Ability to work effectively with global, virtual teams.
• High degree of initiative and self-motivation.
• Ability to manage multiple priorities successfully.
• Team-oriented, with a focus on achieving team goals.
• Strong presentation and public speaking skills.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.