Staff Product Analyst

About EarnIn

As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks.

We’re fortunate to have an incredibly experienced leadership team, combined with world-class funding partners like A16Z, Matrix Partners, DST, Ribbit Capital, and a very healthy core business with a tremendous runway. We’re growing fast and are excited to continue bringing world-class talent onboard to help shape the next chapter of our growth journey.

Position Summary

This is a high impact role with a lot of excitement. You will have the opportunity to turn information into insights through analytics, data science, experimentation and help the company achieve business growth and improve customer experience.

This position is open to hybrid applicants based in the Bay Area. This role will require in-office work 2-3 days a week in our Mountain View Office. The US base salary range for this full-time position is $200,700 - $245,300 + equity + benefits. Our salary ranges are determined by role, level, and location.

What You'll Do:

• Collaborate product, operations and engineering team to define key metrics and answer important questions 
• Partner closely with Product and engineering teams to measure and manage roadmap for improving customer experience
• Conduct analysis and opportunity sizing to find opportunities of improvement and turn hypothesis into actionable and well-designed hypothesis and eventually experiments(A/B Testing)
• Identify KPIs and develop/maintain dashboards to monitor the metrics and show where we are now, whether we have achieved our goals and why
• Communicate results and influence stakeholders, manage prioritization and be the trusted thought partner for the team

What We're Looking For:

• You have strong interpersonal skills and are able to work cross-functionally with technical and non-technical stakeholders
• Prior experience in leveraging data and insights to enhance support operations, reduce costs and drive operational excellence
• You are an expert with SQL and experienced with Python 
• Ability to think creatively and thrive in a fast-paced, dynamic, often ambiguous work environment
• Experience designing, interpreting and iterating on A/B tests. Practical knowledge of experimentation methodologies and frameworks
• Experience with Tableau, Databricks, Amplitude and/or Optimizely are a plus

At EarnIn, we believe that the best way to build a financial system that works for everyday people is by hiring a team that represents our diverse community. Our team is diverse not only in background and experience but also in perspective. We celebrate our diversity and strive to create a culture of belonging. EarnIn does not unlawfully discriminate based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. EarnIn is an E-Verify participant. 

EarnIn does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team.

#LI-Hybrid