Program Manager, Data Science and Analytics

Overview

Why join?

Join us in revolutionizing an entire industry's customer engagement. We prioritize human connection through technology. If you're driven by purpose and want to make a meaningful impact on people's lives, this is the place for you. Our team challenges norms with the support of a trusted American brand.

• Purpose: A leading professional services firm found that AAA Life associates demonstrate some of the highest levels of commitment, empathy, and dedication when compared to top U.S. companies in a benchmark analysis.
• Growth: We have the privilege to offer our products to tens of millions of Americans that make up the AAA member base
• Focus is on “working families”, “everyday Americans”, “ordinary citizens”, “mainstream population” “average income households”, providing life insurance products that truly impact people's lives (more information will be provided in the interview).
• Team (Culture): USA Today named us a 2024 and 2025 top US workplace

Who are we looking for?

As a Program Manager, Data Science and Analytics, you will focus on managing and executing analytics and data science projects, ensuring they align with business goals and timelines. This position requires close collaboration with cross-functional teams, translating complex data insights into actionable strategies, and effectively communicating findings to senior leadership. The role is responsible for optimizing workflows, managing stakeholders, tracking project performance, and allocating resources efficiently. Candidates should have experience in program management within analytics or data science; have strong technical skills, business acumen, passion for problem-solving, and an ability to work with any analytics tools and project management software. Contribute to the organizational transformation initiatives, support change management, foster a culture of data-driven decision-making, identify and implement emerging analytics technologies, and develop analytics training and enablement programs.

Responsibilities

How will you contribute?

• Oversee the planning, execution, and successful delivery of analytics and data science projects, ensuring alignment with business priorities and timelines.
• Work closely with marketing, product, information technology, and other business units to define project requirements, manage expectations and stakeholders, and communicate key insights.
• Partner with data scientists and analysts to translate complex data analytics insights into actionable business strategies that will translate into multiple millions of incremental sales or cost savings.
• Quantify and track project outcomes according to corporate success metrics; create and track for performance measurement for project delivery efficiency and cost optimization; evaluate project effectiveness against resource investment and provide enhancement recommendations.
• Effectively convey analytics-driven strategies and insights to senior leadership to support high-level decision-making. Story tell complex ideas with business flair and effectiveness and successfully persuade stakeholders without direct authority.
• Develop and implement best practices for workflow management and automation, ensuring smooth communication, efficient execution, and scalability of analytics initiatives.
• Act as a liaison between technical teams and business stakeholders, ensuring transparency, accountability, and alignment with corporate objectives.
• Track key project metrics, assess risks, and implement course corrections, as necessary.
• Manage resources effectively across multiple projects, balancing priorities and talent optimization.
• Able to effectively communicate in a candid, clear, and concise way with both technical and non-technical audiences
• Capable of maintaining solid working relationships with other people. Works well as part of a team
• Can maintain perspective between the big picture and the tactical details. Remains aligned with the organization’s strategic plan
• Stellar attention to detail
• Self-starter with the ability to identify priorities and focus on items with high business impact
• Actively seek out innovation and optimization use cases and experiments that will result in organizational transformation and sales and profit improvements.

Qualifications

What do you offer?

• Bachelor's degree in Business Analytics, Economics, Finance, Data Science, Computer Science, or a related field.
• 7+ years of experience in program or project management within analytics, data science, or a related field, preferably in the insurance or financial services industry.
• Familiarity with data science concepts, statistical modeling, and analytics tools (SQL, Python, R, Power BI, DataRobot, DataBricks, etc.) is a plus.
• Familiarity with cloud platforms (AWS, GCP, or Azure) and its tools Strong understanding of how data science and analytics drive business decisions, particularly in marketing, customer journey, customer acquisition and retention, customer segmentation, risk assessment, and pricing in life insurance.
• Ability to identify challenges, propose solutions, and drive decision-making in a fast-paced environment.
• Proficiency in project management tools such as Jira, Asana, or Microsoft Project.
• Outstanding strategic and operational capabilities, including:
  • strategic planning methodologies
  • advanced project portfolio management
  • technology roadmap development
  • innovation management
  • digital transformation strategies
• Excellent leadership and stakeholder management, applying:
• Stakeholder engagement strategies
• Change management
• Executive communication skills
• Cross-departmental collaboration techniques
• Conflict resolution and negotiation skills
• Compliance and governance experience, including:
  • Data governance frameworks
  • Regulatory compliance in analytics
  • Ethical AI and data privacy considerations
  • Risk management in data science projects
• Excellent verbal and written communication skills with the ability to convey complex data insights to non-technical stakeholders and senior leadership.
• Excellent PowerPoint or alike skills

Preferred Experience

• Master’s degree in Business Analytics, Data Science, Computer Science, or related field
• PMP and data governance certification
• Experience in the insurance or financial services industry
• Experience with Agile methodologies for project management

What can we offer?

• Enjoy a hybrid work environment that promotes work-life balance.
• Comprehensive medical, dental, and vision coverage starting from your first day.
• Employer 401k match and employer contribution to a pension plan.
• Generous PTO and paid parental leave to support your family needs.
• Opportunities for associate engagement in various social programs and community involvement initiatives backed by the company.