Principal Infrastructure Technical Lead (Observability)

Create your best future and join Westpac as a Principal Infrastructure Technical Lead. 

The purpose of this role is to lead the design, build, and operation of Observability solutions across multiple platforms. You will be part of the team that manages the full lifecycle of Westpac’s Observability platforms, from design and build to deployment, driving a cultural shift from reactive to predictive technology management.

In addition to leading the design and operation of Observability tools, this role involves working closely with management and team members to create and enhance processes and procedures, while identifying opportunities for Machine Learning and AIOps. It is also responsible for providing strategies to ensure all high-value opportunities are incorporated into the pipeline of work and for participating in Westpac’s broader forums to share success stories in Observability, MLOps, and AIOps.

What do I need?

• 3+ years of expert-level experience with Elastic and Splunk.
• Minimum 10 years of experience in Infrastructure Operations.
• Strong knowledge of AIOps and Large Language Models (LLMs).
• Exposure to data science concepts and practices.
• Excellent communication skills, both verbal and written.
• Proven expertise in leading problem management and root cause analysis.
• Strategic mindset with strong critical thinking skills.

Why join us?

We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. 
• Tailored learning and development opportunities to help your grow your career within the bank. 
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today !!!
 
To get started, simply click on the APPLY or APPLY NOW button 
 
We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.

#LI-Hybrid.