India Assistant Manager, Data Analytics || Gurgaon

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

I.  Job Summary

The Assistant Manager oversees a team responsible for the design, implementation and maintenance including day to day support of the reporting and analytics team.  This role is responsible for reactive and proactive reporting/dashboarding, data science efforts including analytics. Provides strategic and tactical consultation and input on design options and data and reporting governance.

To be successful in this role, individual must be able to enable and acquire data information, assess key metrics, insights, and learnings, and translate into consumable forms. The right person will join and help establish a process and regular cadence of reporting across organization.

II. Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Other minor duties may be assigned. 

• Partner with US teams and manage, develop, and integrate data analytics assets / solutions to support the mission, vision strategies, objectives, and goals of WM
• Utilize technology and analytic tools for development and maintain a portfolio of models to support those insights.
• Builds solid relationships with all internal partners that impact reporting and analytics (i.e. People; Digital; Legal; Finance; Operations, etc.)
• Present output of efforts, often in a highly visual way to facilitate data-driven decisions and action plan
• Assist with data and reporting governance, processes, and standardization required for execution of analytics from data gathering to output
• Develops and leads a team of Business Analysts, Report Developers, Data Analysts and Data Scientists to deliver on business requirements and objectives
• Provides expert level consulting to identify and support business reporting and analytics requirements
• Work closely with business owners and subject matter experts to develop new analytics, reports and dashboards
• Responsible for driving all data analytics including performance and reporting, mapping, and supporting teams with analytics assessments of user experience and optimization opportunities
• Manage analytic and reports project prioritization based on business needs. Maintain and prioritize a list of enhancements requested for all measurement technology
• Leverage data to assist in defining group enhancement requirements and be able to present a compelling business case for securing those investments
• Work with stakeholders to continue adding to and refining reporting suite
• Strong knowledge of end-to-end data lifecycles across relational databases (eg : Snowflake), business intelligence reporting (eg : Power BI), and data analytics
• Project execution skills with a proven track record of developing and implementing critical initiatives to drive growth
• Report status, progress, including any changes made to project plans and production support.
• Review all work produced by the development teams to meet WM standards
• Provides weekly status reporting, risk & issue log, and updates. Appropriately escalates issues that may put projects, deliverables, timelines, or day-to-day support at risk
• Drives the team to meet project plan deliverables and timelines with a focus on standardization, simplification, and alignment of business processes across the enterprise
• Conducts performance appraisal and other performance discussions with individual employees. Work with the team to prepare individual development training plan. Building a successful team and effective working relationships is a priority.  

III.  Supervisory Responsibilities

• Provides formal supervision to direct reports. 
• Recommends staff recruitment, selection, promotion, advancement, corrective action and termination.
• Plans and monitors appropriate staffing levels and utilization of labor, including overtime.
• Mentors and coaches team members to further develop competencies. 
• Leads by example and models behaviors that are consistent with the company's values.

IV.  Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

A.  Education and Experience

Education: Bachelor's degree (accredited) in business, computer science, statistics or related discipline, or in lieu of degree, High School Diploma or GED (accredited) and 4 years of relevant experience. 

Experience: Ten years of related experience (in addition to education requirement) 

B. Certificates, Licenses, Registrations or Other Requirements

None required.

C. Other Knowledge, Skills or Abilities Required

• Ability to comprehend, analyze, and interpret the most complex business documents. 
• Ability to respond effectively to the most sensitive issues.     
• Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. 
• Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.
• Ability to analyze the most complex business data and develop innovative solutions.
• Ability to solve advanced problems and deal with a variety of options in complex situations. Draws upon the analysis of others and makes recommendations that have a direct impact on the company
• Experience managing, mentoring and developing talent and leading reporting and analytics functions
• ERP systems experience with Oracle based products is a plus.  Strong Microsoft product experience (Access, Excel, SharePoint, PowerPoint)
• Experience with reporting and analytics tools such as SQL, Power BI, Python, SAS etc.  Strong quantitative and analytical skills
• Continuous process improvement and simplification 
• Inquisitive and active listener 
• Innovative and future focused
• Engaging leader, collaborative, mentors and builds a successful team 

V.  Interview Details

Interview Date - 1st May - 2nd May 2025
Interview Time - 3pm to 4pm
Contact Person - Shivangi Chauhan 
Contact Details - schauha3@wm.com / 7428923172
Venue - 10th Floor Tower E, ASF Insignia SEZ, Gwal Pahari, Gurgaon, 122003
 

If this sounds like the opportunity that you have been looking for, please click "Apply.