Data Analysis Associate

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Data Analysis Associate

Role Summary:

The Data Analysis Associate will be responsible for analyzing athena’s claims data and conducting independent research to deliver data driven insights and solutions that prevent/improve detractors of clean claim performance. The role combines technical expertise in data analysis with the research acumen required to identify and define actionable opportunities while also influencing key stakeholders to implement these opportunities.

The Associate should demonstrate excellent communication skills, be detail oriented, understand how to manipulate and utilize large data sets, have a keen ability for solving business problems via independent analysis, and enjoy managing simultaneous projects with competing priorities and multiple stakeholders. 

Team Summary:

The Network Performance Optimization (NPO) team empowers athenahealth to deliver industry-leading clean claim performance by implementing, influencing, and guiding upstream interventions that ensure the submission of clean claims with minimal work.

Essential Responsibilities:

• Utilizing athena’s data assets to deliver insights that promote the continuous improvement of network billing outcomes

• Researching the root cause of spikes and trends in negative billing outcomes and leveraging internal subject matter experts to identify and define the business requirements for actionable opportunities to improve billing performance

• Monitoring and reporting out to stakeholders on the drivers of key performance indicators (KPIs) of billing performance and areas of opportunity to drive improvement

• Management of and execution against initiatives to research and improve specific areas of poor billing performance or drive process improvement

• Analyze complex data sets, identifying trends and proactively developing solutions to globally felt customer issues

Expected Education & Experience:

• Bachelor’s Degree required in a quantitative or technical discipline such as, economics, finance, computer science, business, or a similar quantitative field

• 3+ years of professional work experience, inclusive of 1+ years of data analytics

• Experience with at least one data-extraction, scripting, and/or programming language (e.g., SQL, R, Python)

• Leveraging data and data analysis techniques to deliver insights to stakeholders

• Mastery of Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint

• Familiarity and comfort with web/software applications and a basic understanding of cloud-based SaaS

Knowledge & Skills:

• Strong understanding of relational databases, BI tools, OLAP technologies, and the ability to gather data

• Familiar with healthcare revenue cycle management as well as the various reimbursement models; hands on experience working directing in support of healthcare revenue cycle a plus

• Ability to effectively synthesize data into digestible and actionable information

• Must be highly motivated and able to work independently as well as part of an extended, cross-functional team

• Excellent verbal and written communication skills

• Passion for customer service, problem solving, and solution design

• Ability to prioritize and to multi-task in a fast-paced environment, manage competing priorities and communicate potential conflicts to manager

• Capable of managing simultaneous projects with multiple stakeholders

• Maintain a curiosity on how things work and a willingness to dive deeper

For candidates located in California, Colorado, Hawaii, Jersey City (NJ), New York City, Westchester County (NY), and Washington, please visit the following link for pay range information: 

California: salary-range/ca-nontech-associate" rel="noopener noreferrer" target="_blank">https://www.athenahealth.com/salary-range/ca-nontech-associate  

Colorado: https://www.athenahealth.com/salary-range/co-nontech-associate  

Hawaii: https://www.athenahealth.com/salary-range/hi-nontech-associate 

New Jersey: https://www.athenahealth.com/salary-range/nj-nontech-associate  

New York: https://www.athenahealth.com/salary-range/ny-nontech-associate  

Washington: https://www.athenahealth.com/salary-range/wa-nontech-associate  

About athenahealth

Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.  

What’s unique about our locations? 
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together. 
 
Our company culture might be our best feature. 
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.  

Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. 

Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability. 
 
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.   

What can we do for you? 
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.  

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.  

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. 

athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at taoperations@athenahealth.com for assistance.

https://www.athenahealth.com/careers/equal-opportunity