Analyst, Analytics - Data Quality Developer(L08)

Job Description:

Role Title :Analyst, Analytics - Data Quality Developer(L08)

Company Overview : Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.

• Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members.

• We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.

• We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles

Organizational Overview:

Our Analytics organization comprises of data analysts who focus on enabling strategies to enhance customer and partner experience and optimize business performance through data management and development of full stack descriptive to prescriptive analytics solutions using cutting edge technologies thereby enabling business growth.

Role Summary/Purpose:

The Analyst, Analytics - Data Quality Developer (Individual Contributor) role is located in the India Analytics Hub (IAH) as part of Synchrony’s enterprise Data Office. This role will be responsible for the proactive design, implementation, execution, and monitoring of Data Quality process capabilities within Synchrony’s Public and Private cloud and on-prem environments within the Chief Data Office. The Data Quality Developer – Analyst will work within the IT organization to support and participate in build and run activities and environment (e.g. DevOps) for Data Quality.

Key Responsibilities:

• Monitor and maintain Data Quality and Data Issue Management operating level agreements in support of data quality rule execution and reporting

• Assist in performing root cause analysis for data quality issues and data usage challenges, particularly for the  workload migration to the public cloud.

• Recommend, design, implement and refine / remediate data quality specifications within Synchrony’s approved Data Quality platforms

• Participate in the solution design of data quality and data issue management technical and procedural solutions, including metric reporting

• Work closely with Technology teams and key stakeholders to ensure the data quality issues are prioritized, analyzed and addressed

• Regularly communicate the states of data quality issues and progress to key stakeholders

• Participate in the planning and execution of agile release cycles and iterations

Qualifications/Requirements:

• Minimum of 1 years’ experience in data quality management, including implementing data quality rules, data profiling and root cause analysis for data issues, with exposure to cloud environments (AWS, Azure, or Google Cloud) and on-premise infrastructure.

• Minimum of 1 years’ experience with data quality or data integration tools such as Ab Initio, Informatica, Collibra, Stonebranch or Tableau, gained through hands-on experience or projects.

• Good communication and collaboration skills, strong analytical thinking and problem-solving abilities, ability to work independently and manage multiple tasks, and attention to detail.

Desired Characteristics:

• Broad understanding of banking, credit card, payment solutions, collections, marketing, risk and regulatory & compliance.

• Experience using data governance and data quality tools such as: Collibra, Ab Initio Express>IT; Ab Initio MetaHub. 

• Proficient in writing / understanding SQL. 

• Experience querying/analyzing data in cloud-based environments (e.g, AWS, Redshift) 

• AWS certifications such as AWS Cloud practitioner, AWS Certified Data Analytics – Specialty

• Intermediate to advanced MS Office Suite skills including Power Point, Excel, Access, Visio. 

• Strong relationship management and influencing skills to build enduring and productive alliances across matrix organizations. 

• Demonstrated success in managing multiple deliverables concurrently often within aggressive timeframes; ability to cope under time pressure. 

• Experience in partnering with a diverse team composed of staff and consultants located in multiple locations and time zones. 

Eligibility Criteria: Bachelor’s Degree, preferably in Engineering or Computer Science with more than 1 years’ hands-on Data Management experience or in lieu of a degree with more than 3 years’ experience.

Work Timings: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (Formal/Final Formal) or PIP

• L4 to L7 Employees who have completed 12 months in the organization and 12 months in their current role and level are eligible.

• L8+ Employees who have completed 18 months in the organization and 12 months in their current role and level are eligible.

Grade/Level: 08

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