Systems Analysis Associate Advisor - HIH - Evernorth

AI - Technical Product Owner – System Analysis Associate Advisor

ABOUT EVERNORTH: 

Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care,
we solve the problems others don’t, won’t or can’t. 

Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.

We are always looking upward. And that starts with finding the right talent to help us get there.

Position Summary:

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! 

Our people make all the difference in our success. 

We are looking for an experienced and proactive Technical Product Owner (System Analyst) to join our AI-focused team. As a key liaison between the onshore Product Owner and the offshore development and QA team, you will be responsible for owning the product roadmap, defining technical requirements, and driving the implementation of backend and AI initiatives.

This role is ideal for someone with strong technical expertise, exceptional communication skills, and a passion for delivering high-quality products in collaboration with cross-functional teams.

Key Responsibilities:

• Collaborate with the onshore Product Owner to translate business objectives into detailed technical requirements and actionable tasks.
• Own the product roadmap and backlog, ensuring alignment with business priorities and team capacity.
• Act as the primary point of contact for the offshore development and QA team, ensuring clear communication of requirements, priorities, and timelines.
• Work closely with developers and QA engineers to design, validate, and deliver high-quality AI-integrated backend systems and workflows.
• Define acceptance criteria and review deliverables to ensure they meet functional, technical, and business requirements.
• Facilitate sprint planning, daily stand-ups, retrospectives, and other Agile ceremonies for the offshore team.
• Drive the adoption of best practices for backend development, system integration, and AI implementation.
• Monitor and report on the progress of initiatives, identifying risks and ensuring timely resolution of blockers.
• Maintain a strong understanding of the technical stack, including Python-based backend systems,Frontend (UI/UX), APIs, and cloud services (preferably AWS).
• Advocate for continuous improvement in processes, tools, and team collaboration.

Qualifications:

• 8 to 11 years of experience as a Technical Product Owner, System Analyst, or similar role in a technology-focused environment.
• Strong technical background, with experience in backend systems, APIs, and cloud platforms.
• Excellent understanding of Agile methodologies and experience working in Agile teams.
• Proven ability to write clear and concise user stories, technical requirements, and acceptance criteria.
• Hands-on experience collaborating with development and QA teams, especially in offshore/onsite models.
• Knowledge of Python, system integrations, and cloud services like AWS is a significant advantage.
• Exposure to AI tools and workflows (e.g., Langchain, Langraph, Agentic) is a plus.
• Exceptional communication and leadership skills, with the ability to influence and motivate cross-functional teams.
• Strong problem-solving and analytical skills, with a focus on delivering high-quality solutions.

What We Are Looking For:

• A proactive leader capable of owning the product and driving initiatives from concept to delivery.
• A collaborative team player who can bridge the gap between business stakeholders and technical teams.
• Someone with a passion for technology, particularly AI, and a desire to continuously improve products and processes.

Education and Training Required:

Degree in Computer Science, Artificial Intelligence, or a related field. 

Location & Hours of Work

• Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate.
• Primarily based in the Innovation Hub in Hyderabad, India, with flexibility to work remotely as required.

Equal Opportunity Statement

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.