Engineering Manager, Knowledge Products

About the Team

The Knowledge Products engineering team empowers our models to interact with external systems and data – for both read and write, unlocking valuable use cases for consumers and enterprises alike. Their work enables anything from connecting an enterprises’ entire knowledge store, allowing file uploads to be used as context, and building custom GPTs. Through these efforts, Knowledge Products is turning ChatGPT into a powerful, context-aware assistant that can work across the tools people use every day.

In This Role, You Will:

• Lead a team building GPT products that connect to external services (e.g., Google Drive, Slack, email) with a focus on security, usability, and value.

• Partner with product, design, and research to define and deliver high-impact user experiences that blend LLMs with real-world tools.

• Drive technical execution and system design across complex integration surfaces and auth flows.

• Break down ambiguous product ideas into clear, iterative milestones and roadmaps.

• Grow and support a high-performing, collaborative team with a strong engineering and product culture.

• Ensure privacy, security, and trust are foundational to all experiences.

• Contribute to team strategy and help define the future of connected intelligence with GPT.

You Might Thrive in This Role If You:

• Have 4+ years of engineering management experience,

• .Have strong technical expertise in backend, frontend, or full-stack development, with experience building enterprise-oriented features.

• Are experienced in building for enterprise users.

• Are comfortable working with A/B testing, funnel analysis, user segmentation, and personalization techniques.

• Have experience using analytics tools (SQL, Amplitude, Looker, or similar) to guide product decisions.

• Are passionate about AI and excited to work on bringing cutting-edge AI technologies to millions of users.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. 

OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.