ServiceNow Lead Data Engineer

About this role:

At Wells Fargo, we value you for who you are and the potential you possess. Our innovative approach to work empowers individuals nationwide to express themselves, excel, and take bold steps. Recognizing each person's uniqueness brings out their utmost capabilities. Join us at Wells Fargo, where we strive to bring out your best by giving you ours in return.

About this role:

Wells Fargo is seeking a Lead ServiceNow Engineer to develop and deliver ServiceNow dashboard and reporting features for many different product teams on the platform, including but not limited to Service Catalog, CMDB, Vulnerability Response, and the Core Platform team. 

As  Lead ServiceNow Engineer, you will be responsible to collaborate with the Product Owner to influence product strategy and roadmap, participate in Agile delivery routines as established by the Product Owner and Scrum Master, and develop technical designs to achieve desired business outcomes.  You will also be responsible to develop and deliver features and functionality to address business requirements in alignment to ServiceNow development best practices, conduct peer reviews and testing of features to identify and address potential defects prior to release into production, conduct root cause analysis and address product defects, and provide deployment instructions and participate in deployment exercises. 

In this role, you will:

• Lead complex initiatives with broad impact and act as key participant in large scale software planning for the Technology area
• Design, develop, and run tooling to discover problems in data and applications and report the issues to engineering and product leadership
• Review and analyze complex software enhancement initiatives for business, operational or technical improvements that require in depth evaluation of multiple factors including intangibles or unprecedented factors
• Make decisions in complex and multi-faceted data engineering situations requiring understanding of software package options and programming language and compliance requirements that influence and lead Technology to meet deliverables and drive organizational change
• Strategically collaborate and consult with internal partners to resolve highly risky data engineering challenges

Required Qualifications:

• 5+ years of Database Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of ServiceNow experience
• Must have the following ServiceNow certifications: (CSA) Certified Systems Administrator, and (CAD) Certified Application Developer

Desired Qualifications:

• 2+ years of Performance Analytics
• 2+ years of UI Builder with Workspace or Service Portal
• 3+ years of Agile experience
• Product strategy development experience
• Experience determining the root cause of identified issues
• Ability to perform statistical and performance analytics
• IT Infrastructure Library Certification (ITIL)
• ServiceNow certifications: (CIS) Certified Implementation Specialist

Job Expectations:

• Show Gratitude: You show appreciation and respect to those you work with.
• Be Humble: You're smart yet always interested in learning from others.
• Work Transparently: You always deal in an honest, direct, and transparent way.
• Take Ownership: You embrace responsibility and find joy in having the answers.
• Learn More: You regularly self-educate and improve your skill set.
• This position is not eligible for Visa sponsorship
• This position offers a hybrid work schedule
• Must be able to work on-site at any of the listed locations
• Relocation assistance is not available for this position

Job Posting Locations:

• 300 Highway 169 S - St Louis Park, Minnesota 55426

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.