Manager, Customer Analytics

Job Description:

Job Responsibilities:

• Consult with clients to identify client business problems, clarify analytics objectives, establish priorities, create practical roadmaps, identify data needs, formulate data solutions, drive and execute analysis, package and present insights to stakeholders, and implement recommended solutions (15%);
• Collaborate closely with the Advanced Analytics and Data Sciences teams to formulate analytic solutions and contribute to a variety of validation activities such as data processing and engineering, statistical analysis, model design, execution and evaluation, and campaign/marketing performance evaluation (15%);
• Define a comprehensive measurement framework, develop effective reporting and dashboards to evaluate marketing performance and provide recommendations for enhancement (15%);
• Work cross-functionally throughout the organization to implement client solution recommendations, manage team and project tasks, timelines, and deliverables on time and accurately (15%);
• Anticipate project risk and constraints and proactively work on solutions to address the risk/constraints (10%);
• Mentor analysts and provide expertise and career advocacy to junior team members (15%);
• Identify and develop best practices, case studies, training class materials, and whitepapers/blog posts (10%); and
• Package selected interim and final deliverables for reuse by Merkle teams, including rationale for why options/tactics were chosen (5%).

Required Skills/Experience/Education:

Must have the following experience to perform the above-mentioned tasks:

• Experience in quantitative marketing using database and email methods;
• Experience with Python, R and SQL;
• Experience with GCP and AWS cloud platforms;
• Experience with Databricks and Snowflake;
• Experience with Tableau for data visualization;
• Experience with data processing, data wrangling, feature engineering and feature selection;
• Experience with model development and evaluation including statistical model design, time series model, ML models and deep learning models;
• Experience with statistical analytics methods and tests;
• Experience with project management including specification gathering, developing roadmap, managing expectations and coordinating delivery; and
• Experience working directly with clients.
• Requires a Master's degree or foreign equivalent in Statistics, Economics, Data Science or related quantitative field and at least one year of experience as a Data Analyst or related occupation.

The annual salary range for this position is ($80,000-$119,000)). Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.

Benefits available with this position include:

• Medical, vision, and dental insurance,

• Life insurance,

• Short-term and long-term disability insurance,

• 401k,

• Flexible paid time off,

• At least 15 paid holidays per year,

• Paid sick and safe leave, and

• Paid parental leave.

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies.  For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.
 

To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.

#LI-DNI

Location:

Brand:

Time Type:

Contract Type:

Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. 

Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to ApplicantAccommodations@dentsu.com by clicking on the link to let us  know the nature of your accommodation request and your contact information. We are here to support you.