AI Factory (ODS)

Open Digital Services is a tech company with a unique culture, dedicated to creating innovative products for Santander Group Affiliates. Open Digital Services is part of the Retail & Commercial Division of Santander Group, one of the world's largest financial institutions and the Eurozone's leader, we're committed to being the best Digital Bank with Branches in the industry.     

Our mission at ODS is to design and support an advanced digital and omnichannel platform, ensuring the best customer experience using cutting-edge technology. Openbank, our flagship partner, is where we develop our most advanced concepts. Be part of our Best-in-Class tech team and help us create unique value for our customers!  

Join us to tackle exciting tech challenges in an agile environment, benefiting from learning, growth, and local and international career opportunities in a modern, diverse setting. 

As an AI Expert for the Wealth Management & Insurance (WMI) business lines, you will lead the strategic design, development, and deployment of Artificial Intelligence (AI) solutions that drive business value across Private Banking, Asset Management, and Insurance. This role plays a critical part in the AI transformation agenda within WMI, spearheading the application of cutting-edge AI technologies, including Generative AI (GenAI), to enhance client experience, unlock new growth opportunities, and improve operational efficiency.

You will operate within the WMI CDAIO team, working in close collaboration with business leaders, scientist teams, and technology partners to deliver innovative and responsible AI at scale. This role provides an excellent opportunity to influence and shape the strategic agenda for AI adoption and spearhead the deployment of Santander's AI products within the WMI.

Key Responsibilities:

• Define and execute a comprehensive AI strategy aligned with WMI’s business objectives and Santander’s enterprise AI roadmap

• Identify and prioritize high-impact AI/GenAI use cases across the value chain (e.g., hyper-personalization, intelligent automation, risk management, investment advisory)

• Lead the design, development, and deployment of scalable AI/ML solutions, ensuring business relevance and measurable outcomes

• Guide cross-functional teams through AI project lifecycles—from ideation and experimentation to industrialization and continuous improvement

• Supervise the development and maintenance of predictive models and advanced analytics capabilities

• Oversee AI research, proof-of-concept development, and technology prototyping, with a focus on innovation and rapid iteration

• Ensure all AI solutions comply with ethical, regulatory, and data privacy standards

• Build strategic partnerships with external AI vendors, cloud providers, and academic/research institutions

• Act as an internal thought leader and ambassador for AI adoption across the WMI organization

Required Experience:

• 8+ years of experience in AI/ML roles, with a strong track record of solving real-world problems using advanced analytics and machine learning

• 5+ years of domain-specific experience in financial services, ideally within wealth management, asset management, or insurance

• Demonstrated success leading large-scale AI initiatives and multidisciplinary teams in complex environments

• Hands-on experience with Generative AI technologies and their business applications

• Exposure to end-to-end productization of AI models in enterprise settings

Education:

• BSc or MSc in Computer Science, Artificial Intelligence, Data Science, Mathematics, Engineering, or a related field

• Relevant certifications in AI/ML and cloud technologies (e.g., AWS, Azure, GCP) are a plus

Skills & Competencies:

• Deep expertise in machine learning algorithms, deep learning architectures, and GenAI techniques (including prompt engineering)

• Strong programming proficiency in Python and AI development libraries (e.g., TensorFlow, PyTorch, scikit-learn)

• Experience working with cloud-based AI platforms (AWS, Azure, or GCP)

• Solid understanding of financial services technology and use cases

• Strong foundation in predictive analytics, data science methodologies, and MLOps

• Knowledge of data privacy, model governance, and responsible/ethical AI frameworks

• Strategic thinker with the ability to translate complex AI concepts into actionable business outcomes

• Excellent communication and stakeholder management skills, across technical and non-technical audiences

• Change leadership and experience driving organizational transformation through emerging technologies

What do we offer?

• Immediate incorporation to a dynamic and agile company with a growth and expansion project.

• Working in start-up mode with the support of Grupo Santander.

• Competitive remuneration and attractive benefits package.

• Possibility of growth within the company and the Group.

• Collaboration in international projects and possibility of contact with different countries.

• Excellent work environment, social clubs and frequent events.

Would you like to grow with us? Join our team!

Openbank/ODS is an equal opportunity employer. All applicants will be considered as equal without paying attention to gender identity, sexual orientation, ethnicity, religion, age, political orientation, union membership nor disability status. 

We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

The personal data you provide as well as any data generated during the selection process are confidential and will be processed by Open Bank, S.A./ Open Digital Services, S.L. with registered office at Plaza de Santa Bárbara 2, 28004 (Madrid), for the sole purpose of managing your participation in the selection processes and, where appropriate, to formalise your recruitment. 

For further information about your rights and data protection, please read the ODS/Openbank Privacy Policy applicable to this type of data processing here. [URL]