Sr. Data Analyst, Global Business Growth & Automation

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

About the Team:
As part of the Global Business Growth & Automation (GBGA) team, we are at the forefront of innovation within Salesforce. We partner with our internal product, business technology, sales, and revenue teams to deliver cutting-edge tools and platforms for Salesforce employees. We are an agent-first organization, using our own technology to augment our workforce with autonomous agents. We work deeply within the Salesforce platform to ensure that we are Customer Zero, making the most of the Salesforce platform by rapidly launching new features to our employee base as they are released.

Role Overview:
Our team is focused on measuring the impact of GBGA initiatives on the wider Salesforce business. We provide data-driven decision support to our partner stakeholders to ensure we are focusing our development efforts on the most impactful areas. We measure the adoption of the functionality deployed by GBGA and provide real-time support to the business and change enablement teams to ensure successful project rollouts. We provide visibility to top leaders about the impact that these initiatives have made to the business. We partner with business leaders to define, benchmark, and visualize key process and outcome measures for their teams.

Key Responsibilities:

• Serve as a skilled data storyteller, preparing and delivering compelling narratives using data.
• Understand business use cases and deliver meaningful insights to stakeholders.
• Anticipate future questions and proactively answer them with data resources.
• Create trusted, easily understood, aesthetically pleasing, and scalable data artifacts.
• Construct, optimize, and document queries for review and future enhancement.
• Partner with team members to deliver complex data projects on time and with high quality.
• Pivot quickly between competing priorities and communicate workload and capacity effectively with leadership.
• Adapt messages to a variety of audiences, including peers, leaders, and executives.
• Support tooling and data platform updates as needed.

Why Join Us:
This Senior Analyst will thrive knowing that their work has a direct impact on thousands of Salesforce employees as they deliver success for our customers.

Required Skills:

• Advanced Tableau Desktop Skills
• Advanced SQL Skills
• Data Visualization Skills
• Data Storytelling & Presentation Skills

Preferred Skills & Certifications:

• Certified Tableau Data Analyst
• Salesforce Sales Cloud
• Salesforce Revenue Cloud
• Lead-to-cash process understanding
• Snowflake
• Alteryx
• dbt

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.