Director, Data Analytics
Remote
Essential We’re looking for a collaborative, data-driven leader to join our team as Director of Data Analytics. In this role, you will be responsible for architecting and delivering impactful omni-channel reporting and analytics solutions across e-commerce, retail, and marketplace channels like Amazon. You will partner cross-functionally to uncover growth opportunities and guide a high-performing team of data engineers and analysts, while building an inclusive, forward-thinking analytics function.
What You'll Do:
- Lead and grow a highly engaged, inclusive Analytics team by setting clear goals, providing regular feedback, supporting professional development, and fostering a culture of collaboration and continuous learning.
- Own and evolve analytics capabilities across data infrastructure, reporting, and insight generation, supporting key business areas such as digital product, marketing, customer behavior, pricing, and promotions.
- Develop and execute a clear business intelligence strategy and roadmap, with a strong focus on omni-channel performance and eCommerce insights.
- Build and communicate analyses that explore customer cohorts, including metrics such as customer acquisition cost, lifetime value, retention, churn, and average order value.
- Partner with cross-functional teams in Product, Engineering, Operations, CX, Finance, and Data Science to build an integrated approach to experimentation, insights, and planning.
- Act as a strategic partner in business planning by helping build forecasts, growth models, and performance scenarios aligned with company goals.
- Manage and optimize the entire data pipeline, from ETL platforms to BI tools, ensuring reliability and accuracy through testing and quality checks.
- Deliver training and support across departments to help make data accessible, understandable, and actionable for a wide range of business users.
Who You Are:
- You bring 8 - 10+ years of experience in data analytics, business intelligence, or consulting, ideally in high-growth, digital-first or omni-channel businesses.
- You’re passionate about using data to tell stories and inspire action, with a proven ability to connect insights to business strategy.
- You are proficient in BI tools (Omni or Looker preferred) and have strong SQL and Python skills; experience with Snowflake, dbt, and MarTech platforms is a plus.
- You have experience designing and building data models and transformations, and can translate business problems into scalable analytics solutions.
- You are familiar with marketing and customer acquisition analytics, including attribution modeling, campaign performance, funnel analysis, and lifecycle measurement.
- You’re a strong collaborator who thrives on building cross-functional relationships, aligning teams, and driving consensus.
- You’re a thoughtful people leader, committed to empowering team members, providing mentorship, and building a culture where everyone feels valued and supported.
- You’re highly organized and able to balance multiple priorities, working both strategically and hands-on when needed
What You Need:
- 3+ years of experience leading data teams, with a focus on coaching, development, and inclusive leadership.
- Hands-on experience with our analytics stack: Snowflake, Fivetran, dbt, Omni, NetSuite.
- Ability to apply analytical and statistical concepts such as hypothesis testing, cohort analysis, and predictive modeling to generate actionable insights.
- Strong written and verbal communication skills, with the ability to translate technical findings into clear, business-ready insights.
- Experience with predictive modeling and experimentation frameworks is a plus.
Compensation and Benefits:
- Pay Range: $136,000 - $195,000
- Your base salary is one part of your total compensation package. The salary range represents the entire compensation range for this position. Exact compensation will depend on a number of factors, which may include the successful candidate's skills, level, years of experience, technical expertise, and other qualifications. Not all candidates will be eligible for the upper end of the salary range. This role is also eligible for equity + generous benefits + 401k + unlimited PTO etc - see our list of perks/ benefits below.
Additional Compensation, Benefits and Perks:
- 401k Match - Up to 4%
- Medical/Dental/Vision/Life Insurance
- Healthcare & Dependent Care FSA
- Equity participation in the form of stock options
- 12 weeks of Parental Leave after 180 days of employment, or 20 weeks of Parental Leave after 1 year of service, and up to 4 weeks of Flex Time for birthing parents upon return from Leave
- Talkspace access for mental health support
- Pet Insurance discount
- Non-accrual and flexible PTO (10 days minimum)
- 18 paid company holidays + additional days for extended weekends.
- 10 Wellness Days (Final Friday of each month)
- 2 Days to volunteer (Days of Action)
- Focus Fridays (used for self-development, heads-down work, community group meetings and 1:1TBs)
- Free Ritual subscription during your time with us
- Maven Clinic Family Planning platform
- Annual Wellness stipend
- Monthly Childcare Allowance
- Technology Allowance
- New hire Work from Home stipend
- Bi-Annual Performance Reviews
- Bi-Annual in-person company events
- Monthly wellness activities
Ritual is an Equal Opportunity Employer. We are committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together.
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Tags: Business Intelligence Consulting CX Data Analytics dbt E-commerce Engineering ETL Finance FiveTran Looker Maven Predictive modeling Privacy Python Snowflake SQL Statistics Testing
Perks/benefits: 401(k) matching Career development Equity / stock options Flex hours Flex vacation Health care Home office stipend Medical leave Parental leave Startup environment Team events Unlimited paid time off Wellness
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