Director, ORM Data Operations and Metrics Lead (Hybrid)

The ORM Data Governance is a senior level role managing a team responsible for ORM Data Governance and Data Operations. This role is responsible for adopting the enterprise data governance strategy and/or Data Risk and Controls framework and roadmap, including alignment with related enterprise-wide and business/function/region data governance documentation for Operational Risk Management. Excellent communication skills required to negotiate internally, often at a senior level.

Responsibilities:

• Full management responsibility for a team, including management of people, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval 
• Liaise with business/function/regional partners to understand and align Data Governance, and/or Data Risk and Control related work
• Manage and lead ORM Data Governance, and/or Data Risk and Control, as well as adherence to policy, practices, and standards including industry best practices
• Ongoing management of ORM owned Critical Data elements, Data Quality Rules and DQ Scorecards.
• Effectively lead change in an organization with Citigroup’s size, scale and complexity.

Qualifications:

• 15+ years relevant experience in Banking, Financial Services, with 8-10+ years' managerial experience leading cross-functional teams
• Strategic mindset, with ability to foresee future possibilities and translate them into breakthrough strategies
• Communicates effectively, develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; able to drive consensus, and influence relationships at all levels
• Experience leveraging the processes and principles of change management to drive organizational change, defining change criteria, providing support and education, managing resistance, and measuring outcomes
• Manage through ambiguity by making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
• Promotes a culture of collaboration and teamwork across organizations; and demonstrates effective work relationships with business and global function colleagues
• Experience creating and executing against frameworks that improve the quality and value of data to meet regulatory commitments and enhance risk management.
• Experience leveraging glossary, lineage, and data quality tools to drive governance
• Experience creating and being a champion for a positive risk culture that supports sustainable business growth through transparent engagement, a partnership approach, and a no-tolerance approach for behavior that exposes the organization to an inappropriate amount of risk
• Understanding of the overall regulatory environment and previous experience on data plan execution, preferred
• Working knowledge of Citi’s Data Operating Model

Education:

• Bachelor’s/University degree, Master’s degree preferred and managerial experience/MBA

The position is to lead ORM Data Operations and Metrics.

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Job Family Group:

Risk Management

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Job Family:

Operational Risk

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$170,000.00 - $300,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

May 07, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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