FLEX Director - Data Strategy - Marketing Personalization
Bethesda, MD, United States
Marriott International
Book Directly & Save at any of our 9000+ Marriott Bonvoy Hotels. Choose from Luxury Hotels, Resorts, Extended Stay Hotels, Pet-Friendly Hotels & More.The Senior Project Coordinator within Design Ops plays a critical role in operationalizing project delivery across Global Design US + Canada by implementing standardized processes, driving consistency, and supporting project teams with scalable, data-informed tools. This role partners closely with studio leaders and cross-functional teams to ensure seamless coordination, enabling efficient execution while enhancing project quality and alignment across studios. The Senior Project Coordinator serves as a process advocate, leveraging systems and reporting platforms to optimize workflows, champion accountability, and elevate the overall experience for project teams, owners, and external partners.
CANDIDATE PROFILE
Education and Experience
Preferred
- 4-year undergraduate degree in business or related discipline
- 1-3 years relevant experience
CORE WORK ACTIVITIES
- Manages key operational workflows (e.g., HDC process, renovation compliance) and ensures consistency across studios.
- Manages project platforms and databases (e.g., Oasis, Lobo), maintaining data integrity and generating actionable reports to support decision-making and project portfolio management.
- Develops, updates, and oversees dashboards and milestone tracking tools to streamline reporting and improve visibility.
- Drives adoption of standardized process, project tracking protocols, and studio tools across teams.
- Champions process improvement initiatives, using data insights to identify pain points and recommend scalable solutions.
- Partners with studio leaders to facilitate and prepare for process and performance meetings (e.g., Oasis milestone reviews).
- Provides ongoing training of team members on DesignOps tools, systems, and processes.
- Influences accountability at all levels, including peers and senior leaders, through clear communication and partnership.
- Coordinates logistics and planning for Owner and project meetings with a high standard of hospitality.
- Acts as a connector across studios, helping identify gaps, share best practices, and ensure alignment as project volumes grow.
Key Skills/Requirements:
- Proficient using Microsoft 365 suite of programs
- Experience using Salesforce
- Exceptional oral and written communications skills / excellent interpersonal skills.
- Strong project management skills
- Manages multiple projects and competing priorities.
- Ability to challenge the status quo, explores new territories, and is resourceful
The pay range for this position is $60.38 to $96.44 per hour.
FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Tags: Data strategy Salesforce
Perks/benefits: Equity / stock options Flexible spending account Health care Insurance Medical leave Parental leave
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