Call Center-Data Analyst Intern

The Call Center Team is seeking a full-time intern to work alongside our internal call center management team. The interns’ responsibilities will include but not be limited to: 

• Analyze data, create charts and PowerPoint presentations on KPI’s
• Establish objectives, based on historical data, generate forecast and determine strategies to improve performance and processes to better support customer outcomes
• Assist with project planning for the continuous improvement of the performance and service quality to patients, internal AHS departments and AMG physician practices
• Monitor staff KPI’s and provide ideas on different strategies to help improve

Qualifications:

• Applicants must be currently enrolled in a full-time accredited public or private College/University
• Must be committed to completing the duration of the internship from June 2025 - August 2025
• Be in good academic standing
• Work 37.5 hours per week and commit to a minimum of 375 hours for the duration of the internship
• Ideally pursing a degree within Data analytics, Business Administration, Mathematics, Statics, or a similarly related field
• Highly skilled in Excel with the ability to extract, manipulate, and analyze data from various sources.
• Excellent analytical and communication skills to clearly present findings to management team.

EEO STATEMENT

Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.