IT Support Specialist

Title: IT Support Specialist

Type: Full-time

Start date: May 2025

Location: Valencia

About us

At Visium, we enable enterprise executives in defining their AI & Data strategy, execute large scale transformations and implement AI across operations, ensuring their organization becomes future-proof. With expertise in strategy, architecture, cloud engineering, analytics, artificial intelligence and machine learning, we empower our clients to unleash and scale the power of their data. We’re on a mission to pioneer a bright future and build future-proof and ethical organizations . Join the curious, the ambitious, the doers, the good-hearted, the ones who build a world we’re all in awe of – our Visumees.

Ready to become one?

Role

As an IT Support Specialist, you will be responsible for maintaining and improving our Cloud and Apple-based IT infrastructure, ensuring that our team operates efficiently and securely.

Who you are? 

You are a problem-solver, self-starter, and tech enthusiast who thrives in an Apple-centric environment. You enjoy helping people with IT challenges, automating processes, and learning new technologies. You take ownership, adapt quickly, and are comfortable troubleshooting complex technical issues.

Responsibilities

• IT Support & Troubleshooting
• Serve as the first point of contact for MacOS, and cloud-based IT support.
• Manage onboarding and offboarding processes, ensuring smooth device and account setup.
• Troubleshoot and resolve hardware, software, and network issues.
• Device & Identity Management
• Administer Apple Business Manager and Mosyle Fuse for mobile device management (MDM).
• Manage Google Workspace and Azure Entra ID (Azure AD) for identity access control.
• Maintain security best practices for company devices and IT systems.
• Cloud & SaaS Administration
• Administer Google Workspace (Gmail, Drive, Calendar, etc.) and ensure smooth operations.
• Support Google Cloud Platform (GCP), Azure services and basic cloud operations.
• Automation & Scripting
• Develop and maintain Python scripts to automate IT tasks and integrations.
• Troubleshoot and improve workflows between IT tools.
• Security & Compliance
• Monitor system security and implement IT best practices.
• Ensure compliance with company IT policies, including Zero Trust security models.

Requirements

Experience Required

• Experience in IT support, system administration, and Apple-based environments.
• Familiarity with:
• Google Workspace (Gmail, Drive, Admin Console)
• Apple Business Manager & Mosyle Fuse (MDM)
• Azure Entra ID (Identity & access management)
• Google Cloud Platform (GCP) (Basic cloud administration tasks)
• Basic Python skills or a willingness to learn.
• Strong troubleshooting and problem-solving skills.
• A passion for learning and staying ahead in IT trends.
• Strong communication skills and a customer-first approach.

Nice-to-Haves

• Experience with IT automation and scripting.
• Knowledge of networking fundamentals (VPNs, DNS, Firewalls, etc.).
• Experience with Zero Trust security models and endpoint management best practices.

Benefits

What we offer

• A competitive compensation package
• A yearly education budget to steep your learning curve
• A yearly sport budget because a fit body leads to a fit mind
• A flexible working culture because your work-life balance matters to us
• A position that enables you to have an impact on 1’000s of people, and the whole company's growth.
• An international, knowledgeable, and passionate team with a strong collaborative mindset

Check our LinkedIn and website to learn more about us & don’t hesitate to contact us if you have any questions.