Associate Director, Data Quality/Integrity – Supplemental Data Operations

Become a part of our caring community and help us put health first
 The Lead, Data Quality/Integrity understands end-to-end master data processes and flows and uses that knowledge to design and implement master data management solutions. The Lead, Data Quality/Integrity works on problems of diverse scope and complexity ranging from moderate to substantial.

The Associate Director, Data Quality/Integrity will lead and manage the HEDIS Supplemental Data operations. This includes executing, maintaining, and continuously improving an operational framework that includes high quality metrics, documentation, quality controls, reporting, and exceptional delivery. The Associate Director will be responsible for ensuring the team lives Humana's values, aligns to leadership's direction, delivers supplemental data for HEDIS, develops associates, operates within budget, and maintains a culture focused on excellence. This leader will also be required to develop and maintain strong relationships with internal Stars leaders and teams, internal partner teams, and external data providers.

Primary Responsibilities:

• Oversee supplemental data operations for receiving files, loading files, creating new connections, and enhancing existing connections.

• Develop your associates and grow bench strength to minimize organization risks.

• Partner with internal leaders to plan, prioritize, and deliver strategic connections.

• Monitor the operational metrics, controls, and KPIs to ensure issues are identified and resolved quickly, smooth operations are sufficiently evidenced, and reports to leadership are accurate and timely.

• Work with the internal Connection Health Team to assist in problem resolution.

• Work with the internal Continuous Improvement team to integrate process improvements and influence technical and process strategy.

• Manage relationships with internal market leaders and external data providers to ensure effective management and responsiveness for active connections.

• Cultivate a culture of excellence.

Use your skills to make an impact
 

Required Qualifications

• Bachelor's Degree

• 6 or more years of data management, operations and/or healthcare data experience

• 2 or more years of management experience

• Strong understanding with commensurate experience in operations management

• Strong technical understanding of data quality management principles

• Familiarity with analytics and reporting tools and techniques

• Deep understanding of how data supports corporate strategy, is used within business processes and its impact

Preferred Qualifications

• Applicable Master's Degree, such as an MBA, MS Data Science, MS Informatics, MS Information Systems, etc.

• Experience with healthcare data, standards, and practices.

Additional Information

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$117,600 - $161,700 per year

 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 06-02-2025
About us
 Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.