Director, Global Data Operations

Director, Global Data Operations
 

Are you our “TYPE”?
 

Monotype Global
Named "One of the Most Innovative Companies in Design" by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day.
The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more.
Monotype also provides a first-of-its-kind service that makes fonts more accessible for creative professionals to discover, license, and use in our increasingly digital world. We work with the biggest global brands, and with individual creatives, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.
 

Monotype Solutions India
Monotype Solutions India is a strategic center of excellence for Monotype and is a certified Great Place to Work® three years in a row. The focus of this fast-growing center spans Product Development, Product Management, Experience Design, User Research, Market Intelligence, Research in areas of Artificial Intelligence and Machine learning, Innovation, Customer Success, Enterprise Business Solutions, and Sales.
Headquartered in the Boston area of the United States and with offices across 4 continents, Monotype is the world’s leading company in fonts. It’s a trusted partner to the world’s top brands and was named “One of the Most Innovative Companies in Design” by Fast Company.
Monotype brings brands to life through the type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman, and more. Monotype also provides a first-of-its-kind service that makes fonts more accessible for creative professionals to discover, license, and use in our increasingly digital world.
Monotype is looking for a business-focused data leader to play a key role on a new team focused on maximizing the value of data throughout Monotype. The Head of Data Operations is responsible for leading and optimizing the operational processes that support the Global Data team across the organization, with matrix reporting support of Global Data team members located in Noida. This strategic role drives efficiency, consistency, and excellence in team operations, ensuring the data team has the tools, resources, and insights to meet Global Data goals.

What you’ll be doing:
•Provide local managerial support to the Global Data located in Noida by providing direction, mentorship, coaching, and development to drive high-performance.
•Direct and coordinate the data governance process, collaborating closely with the Data Domain Leaders to drive best practices and compliance.
•Drive the maintenance and tracking of team OKRs, project outcomes, data product usage and staff capacity across all domains.
•Provide central oversight of all Global Data-owned data infrastructure systems and contracts, bringing together Domain Leaders and and Aligning cross-domain buildout.
•Collaborate with the Global Data Management team to drive strategy.
•Regularly engage with Stakeholders to help the team maintain a robust prioritization roadmap.
•Own the data visualization strategy, responsible for assessing tools, identifying best practices.
•Own and track dashboards and reports across the company, ensuring compliance with central data sources and appropriate development and decommissioning of Global Data and business department analytics.
•Drive acquisition integrations across Domains.

What we’re looking for:
•Bachelor’s/Master’s degree in relevant field or equivalent work experience.
•12+ years of relevant business-focused data operations management, including data analysis and 3rd party-system integration and maintenance.
•Minimum 5 years in a leadership position.
•Expertise generating and communicating clear and insightful analytics, reporting and data visualization.
•Proven experience (5+ years) leading and mentoring team members, helping to identify gaps in expertise and monitoring performance.
•Strong understanding of data governance issues, policies, contractual and regulatory requirements, roles and responsibilities.
•Solid knowledge of data storage and engineering principles.
•Experience with CRM and Master Data Management Systems.
•Systems program management expertise, highly desirable.
•Demonstrated analytical thinking, business acumen, and knack for working backwards from the customer's needs in a highly cross-functional environment.
•Empathetic communicator and cross-functional collaborator with solution-oriented mindset; strong presentation, business and technical writing skills.
•Self-motivated, independent, and able to dynamically determine priorities and lead change management across an organization.

What’s in it for you:
•Hybrid work arrangements and competitive paid time off programs.
•Comprehensive medical insurance coverage to meet all your healthcare needs.
•Competitive compensation with corporate bonus program & uncapped commission for quota-carrying Sales.
•A creative, innovative, and global working environment in the creative and software technology industry.
•Highly engaged Events Committee to keep work enjoyable.
•Reward & Recognition Programs (including President's Club for all functions).
•Professional onboarding program, including robust targeted training for Sales function.
•Development and advancement opportunities (high internal mobility across organization).
•Retirement planning options to save for your future, and so much more!

Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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