Infrastructure Engineering Senior Advisor - HIH - Evernorth

HIH - Infrastructure Engineering Senior Advisor – Informatics Tableau Software Engineer

ABOUT EVERNORTH: 

Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care,
we solve the problems others don’t, won’t or can’t. 

Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.

We are always looking upward. And that starts with finding the right talent to help us get there.
 

Section 1: Job Title

Clearly state the position’s title to convey the role and level of responsibility.

Section 2: Position Overview

Provide a concise summary of the position, its purpose, and its importance within the company.

Position Overview

This role provides counsel and advice to management on significant Infrastructure matters, often requiring coordination between organizations. Serves as the Tableau Software Engineer. Key responsibilities include: 

• Installation, migration, configuration, maintenance, technical support and troubleshooting of Tableau Desktop, Prep, and Server
• Responsible for Alteryx Administration and Server maintenance/upgrades/patches and Installation.
• Provide 24/7 on call support.
• Provide off-hours and weekend support in an on-call rotation.

Section 3: Responsibilities

Clearly outline the primary duties and tasks associated with the role. Use action verbs (i.e., lead, drive, analyze, assess, research, etc.) to convey expectations.

Responsibilities

• Build and Monitor server usage statistics to identify possible performance issues/enhancements for BI Applications (Administrative Views for Tableau, Server Usage Report)
• Expertise on AWS and Azure Coud and related technologies
• Expertise on CI/CD process using Jenkins/UDeploy/Git
• Expertise on IDE (Integrated Development Environment)
• Performance tuning and Server management of tableau server environment (clustering, Load balancing).
• Work with Business Teams for managing user and group permissions, Workbooks and Projects, Database Views, Data Sources and Data Connections
• Working knowledge with Tableau Extensions
• Expertise on various database drivers (DBX, ODBC, JDBC)
• Working knowledge on Snowflake, Databricks, SQL Server, etc.
• Manage and support migration of objects (reports, workbooks, dashboards), from development to production environments.
• Provide appropriate training and support to business users on the use of Tableau interactive web reports, and Site Management
• Assist in the identification and migration of data sources to Tableau server
• Document best practices for development and administration of the Tableau platform
• Contribute to architecture and capacity planning activities
• Required to monitor/Handle Tableau and Alteryx services during windows servers’ maintenance
• Configure/Optimize Servers settings. Apply trace logs on servers in case of troubleshooting complex incidents
• Troubleshooting dashboards issues, system slowness. Create ODBC, OLE connections for SQL DB servers and Implement Firewall rules on Business Intelligence processing servers.
• Linux or UNIX server setup, deployment, and maintenance

Section 4: Qualifications

Specify the skills, experience, and education required for the role. Differentiate between the “must-haves” and “nice-to-haves”. 

Required skills: List the specific skills required for the job, including technical, leadership skills, and any industry-specific skills.

Required Experience: Clearly state any mandatory requirements, such as formal education, certifications, licenses, or specific years of experience.

Desired Experience: List any “nice-to-have” experience, including industry experience, exposure to specific technologies, certifications, etc. 
 

Qualifications

Required Skills:

• 13-16 Years of experience is required.
• Expertise Tableau Dashboard building
• Expertise on UNIX and Windows scripting
   

Required Experience & Education: 

• Working knowledge on Python and REST API
• Working knowledge on Okta and other SSO technologies

Desired Experience:  

Location & Hours of Work

9:00AM - 6:00PM EST

Equal Opportunity Statement

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.