Program Manager, Security & Compliance

The Alarm.com Cloud Operations & IT Program Management team is responsible for the cross-functional strategy, orchestration, planning, and execution of large-scale initiatives that are significant in scope and impact.

This candidate will be supporting the Security & Compliance teams, which collectively are responsible for executing and complying with security strategy and security industry standards.

The role is a mix of program, project, and product management, and the key focus is to maintain a broad view of the teams’ work, while diving deep into the details of a particular initiative. The candidate will have the opportunity to drive a wide variety of Security and Compliance initiatives, serve as an advocate for our users’ needs, and help scale the Program Management team.

The ideal candidate will have experience managing complex projects and multiple priorities, working with business and technology subject matter experts to define scope, create accurate project plans, and produce high quality planning documentation needed to support the business objectives.

Responsibilities:

• Collaborates with the Cloud Operations & IT Program Management team on the analysis, development, implementation, and completion of medium and large-scale projects in Cloud (Azure/AWS/GCP) IT infrastructure and Enterprise Security Platforms (InsightVM, Wiz, Nagomi Security, etc.) at Alarm.com
• Takes ownership of security and compliance responsibilities, including developing security frameworks and compliance protocols, reviewing and updating security policies and procedures, and ensuring adherence to these standards across Cloud and Engineering teams
• Acts as the primary program liaison between the Cloud and Engineering teams, and a variety of technical and business unit stakeholders to ensure alignment of secure design principles and compliance objectives across Cloud projects
• Establishes executive, tactical, and operational reporting methodologies and advises on the development of security and compliance-centric departmental and operations KPIs
• Leads program status reviews, and prepares regular stakeholder and executive communications
• Develops and maintains systems to manage documentation pertaining to security policies, standards, guidelines, and procedures in support of the organization's risk management and compliance initiatives
• Works with the Cloud Operations & IT Program Management team to convey security and compliance-related risks, conduct risk assessments, and business impact analyses for all medium and large infrastructure initiatives
• Ensures correct interpretation and effective implementation of security and compliance objectives so that all team members, peers, and management remain well informed with respect to priorities and deadlines
• Proposes, refines, and implements process improvements associated with security & compliance, ensuring robust controls, risk management processes, and audit methodologies, and drives efficiencies across Security & Compliance teams
• Effectively manages change, shifts gears comfortably, decides and acts without having the total picture, maintains focus amidst uncertainty and fosters a culture of security risk awareness and compliance
• Other duties as assigned

REQUIREMENTS

• Bachelor’s degree in Engineering, IT, or business-related programs
• Working knowledge and experience managing technology and IT infrastructure initiatives
• Understanding of cloud technologies (AWS, Azure, GCP) and hybrid cloud environments
• Experience driving cross-functional projects and interfacing with a variety of stakeholders
• Adept in managing projects, teams, and processes (change control, monitoring, capacity planning etc.)
• Ability to handle multiple complex tasks across multiple engineering teams and projects
• Experience establishing and operating program management frameworks and KPIs (Agile, OKRs, etc.)
• Knowledge of collecting and using data to influence strategy and programs
• Strong written and verbal communication skills, including the ability to turn around time-sensitive communications in short order
• Critical to the success of this position is the to communicate effectively with multiple stakeholders
• Proficient in Atlassian productivity suite
• Understanding of IT General Controls (ITGC) and compliance frameworks (ISO27001, SOX, SOC, etc.)
• Advanced Technical Writing

PREFERRED

• Past Engineering role experience
• SQL and Python for scripting and Data Analysis
• Dashboarding tools Tableau or PowerBI
• Project Management certifications: ScrumMaster or PMI certifications preferred

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.
• Alarm.com values working together and collaborating in person.  Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more.  We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. 

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package!

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services.  However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.