Senior Platform Engineer (MLOps)

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

athenahealth is a progressive, innovation-driven software product company. We partner with healthcare organizations across the care continuum to drive clinical and financial results. Our expert teams build modern technology on an open, connected ecosystem, yielding insights that make a difference for our customers and their patients. We maintain a unique values-driven employee culture and offer a flexible work-life balance. As evidence of our rapid growth and industry leadership, we were acquired by the world’s leading private equity firm “Bain Capital” for $17bn! and we have many new strategic product initiatives 
 
We are headquartered in Boston, and our other offices are in Atlanta, Austin, Belfast, and Burlington. In India, we have offices in Bangalore, Pune and Chennai 
 
Position Summary: We’re seeking a Senior Platform Engineer (SMTS) to join the MLOps team in our Analytics & AI division in Bangalore. This role is part of a growing MLOps Engineering team, working on designing, building, and scaling the foundational cloud and Kubernetes infrastructure that powers our ML and analytics workloads. If you’re a strong backend/platform engineer with a passion for Python, Kubernetes, and public cloud platforms (preferably AWS), this is an exciting opportunity to drive impact at scale. 
  

About the Team: The Analytics & AI team harnesses petabytes of healthcare data to power intelligent, actionable insights. Our Platform Engineering team focuses on creating the underlying infrastructure and services that enable robust data science, machine learning, and analytics across athenahealth’s ecosystem. You’ll be a core contributor in enabling scalable, secure, and efficient ML operations. 

 
Ideal Qualifications: 

• Bachelor’s degree in computer science, Software Engineering, or a related field 

• 4–9 years of experience in backend or platform engineering 

• Strong programming experience, especially in Python 

• Hands-on expertise in Kubernetes — deploying, managing, and optimizing clusters and workloads 

• Experience with cloud infrastructure (preferably AWS) and tools like Terraform or CloudFormation 

• Familiarity with Kubeflow or other ML orchestration tools (a plus, not mandatory) 

• Strong knowledge of CI/CD, containerization, and cloud-native architectures 

• Experience in working with observability tools like Grafana, Prometheus, and CloudWatch 

• Understanding of cloud security, service mesh (e.g., Istio), and infrastructure as code 

• Experience with databases like Snowflake, PostgreSQL, MySQL, or Redis is a plus 
   

Job Responsibilities:

Platform Engineering & Infrastructure (50%) 

• Design, implement, and scale cloud-native infrastructure and internal platform tools 

• Build backend services and automation frameworks in Python 

• Manage and optimize Kubernetes clusters and workloads supporting ML and analytics 

• Enable automated infrastructure provisioning using IaC tools 

• Ensure systems are secure, reliable, and scalable for production use 

Collaboration & Delivery (30%) 

• Partner with data science, DevOps, and engineering teams to support their deployment pipelines 

• Lead or contribute to architecture/design discussions and technical decisions 

• Contribute to agile practices including sprint planning, retrospectives, and backlog grooming 

Reliability & Optimization (20%) 

• Own performance, reliability, and observability of deployed platforms 

• Improve logging, alerting, and monitoring systems 

• Promote platform best practices across teams and mentor junior engineers 

About athenahealth

Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.  

What’s unique about our locations? 
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together. 
 
Our company culture might be our best feature. 
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.  

Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. 

Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability. 
 
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.   

What can we do for you? 
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.  

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.  

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.