Director, Data Analysis

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day. 

We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.

Our four values guide our strategy, our decisions, and our interactions:

• Make it human. We care about the people that make up our customers, colleagues, and communities.
• Make it about others. We do what's best for our customers and collaborate to drive progress. 
• Make it happen. We work with intention toward a common purpose and forge ways forward together. 
• Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.

POSITION TITLE

Director, Data & Analytics

POSITION LOCATION

Richmond, VA

YOUR ROLE

As Director of the Data Insights team, you are responsible for providing subject matter expertise and leadership. Reporting to the Sr. Director of Data Insights, you will play a critical role in enhancing our organization by using data and analytics to drive business strategy, increase the use of data in decision making, enhance the customer experience and provide data insights that inform future profitability across the USLI and Genworth companies.   This role requires working closely with key cross functional stakeholders, developing strategy and tactical approaches while producing deliverables in the form of Insights, strategy, reports, or raw datasets that will be used to drive business decisions. You will have the opportunity to support many Genworth functions and businesses including: our Carescout business, care & wellness initiatives, actuarial and customer facing organizations.

The Director develops strategy, demonstrates thought leadership, manages complex projects, builds relationships, recruits and mentors staff, and collaborates with cross-functional teams. The ideal candidate possesses advanced analytical skills along with multiple years of experience leading individuals and developing a cohesive, high functioning analytics team.

What you will be doing

• Become a trusted analytical leader and partner to the functional areas of support and proactively identify improvement opportunities
• Communicate project performance results to company leadership
• Partner with leadership to execute on a robust strategy that integrates data and Insights into all aspects of the organizational strategy
• Collaborate with business partners to understand their problems and goals, gather business requirements and develop analytical solutions to support their vision and strategy
• Develop and lead a team of analysts with the skills, capabilities, and passions necessary to successfully drive and sustain a data focused culture. This could include managing analysts with varying skillsets including but not limited to: Data Engineering, Data Analysis, and Data Science
• Define, develop and provide insights, metrics, and analysis to drive the decision-making process and support business strategy for internal and external customers
• Solve complex problems utilizing creative solutions and new perspectives
• Influence all levels of an organization to support projects and/or ideas
• Focus on improving process and enabling technology to provide repeatable reporting solutions
• Lead and implement business intelligence strategy to ensure analytics are accurate, timely and aligned throughout the organization
• Set policies, standards and best practices for data insights team

What you bring

• Bachelor's degree in an analytical or technical discipline
• At least 10 years of analytics/data experience in a dynamic environment. Expertise obtained through progressive analytical and operational work experience
• At least 5 years of direct leadership experience with proven ability to develop your team and execute on strategy
• Outstanding presentation and written communication skills. Able to develop and deliver clear, crisp, and compelling “data stories” including presentations to all levels of the organization.
• Ability to influence decision makers and drive consensus.
• Ability to teach and mentor other employees and provide opportunity for development and growth
• Ability to influence and work collaboratively in a team. Build relationship & networking skills with internal organization and customers
• Expertise in Excel, hands on intermediate to advanced SQL/SAS or other programming language ability
• Experience with database Rational Database Management System (RDBMS) technologies (e.g., SQL server, Greenplum, Oracle)

Nice to have

• Advanced degree in Analytics and/or Actuarial designation
• Life/LTC Insurance product and claims process knowledge
• Experience with advanced analytical and modeling data capabilities utilizing Python and/or R
• Experience with big data technologies (i.e. Hadoop, Spark, Hive, Databricks, AWS/Azure and etc)
• Expertise in Data Visualization

Employee Benefits & Well-Being

Genworth employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives.

• Competitive Compensation & Total Rewards Incentives
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
• Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long Term Care Insurance
• Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
• Caregiver and Mental Health Support Services

ADDITIONAL

• At this time, Genworth will not sponsor a new applicant for employment authorization for this position.
• Strong candidate identified. Other candidates are encouraged to apply.