Supply Chain Specialist

Permanent role, full time, 39 hours a week

Hybrid (currently 3 days office, 2 days from home)

Will be expected to provide weekend cover between 7am and 10am as agreed with other team members

Salary: £35-42 per annum + benefits

Reporting: Head of Demand and Fulfilment Transformation

About the Role

Supply Chain Specialist is a pivotal part of the supply chain transformation team and with accountability over the ongoing maintenance and further improvement of the multi-million investment in Pets at Home’s supply chain and distribution network delivered via Relex (introduction of AI supply planning platform) & Spice (move to a single, purpose-build DC) projects.

Key areas of responsibilities:

• Act as Relex Super User and be the go-to person for internal & external queries related to the system, its operation, maintenance and improvement
• Using wider supply chain & planning knowledge guide colleagues on how to structure operating practices to maximise benefits for the company (on-shelf availability, stock-holding, OTIF, supplier collaboration)
• Provide daily monitoring (including weekend cover) as well as support during system failures to minimise disruption to DC and store colleagues.
• Be the trusted expert and guardian of processes within and those touching the supply chain function.
• Through training and monitoring, ensure adherence to the established standard and procedures. Create relevant documentation, training materials and deliver training to colleagues
• Liaise with Relex and internal functions (IT, PCAG) regarding periodical upgrades and further enhancements to the solution and data feeds
• Support other improvement initiatives covering people, processes and systems, all the way from evaluation, through delivery to ongoing maintenance

Key relationships:

Supply Chain, Logistics, Visual merchandising, Buying, IT, Relex

Experience and skills required:

• Shows practical understanding of logistics and supply chain operations and demonstrates appreciation for wider business complexities and interdependencies
• An ability to understand and document business processes and requirements
• Comfortable with numbers, statistics and technology
• Strong interpersonal skills and ability to build and maintain relationships across different levels of organisational hierarchy is a must
• Must be able to articulate trade-offs between various business decisions using industry knowledge, data & insights
• Analytical and problem-solving capability
• Good listening and interpersonal skills
• Strong communication, presentation skills and the ability to facilitate meetings and explain business problems and processes to a wide audience
• Results-driven with an ability to plan and self-organise to achieve objectives and targets
• Forward-thinking with a flexible approach to change and able to work effectively in a variety of situations, constantly seeking improvements.
• Knowledge of Relex or an equivalent supply chain planning solution
• Ability to handle data sources via SQL, Python or PowerQuery will be advantageous.

Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!

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