Data and Analytics Intern
Singapore, Singapore
Singtel
The Singtel Group, Asia's leading communications group provides a diverse range of services including fixed, mobile, data, internet, TV, infocomms technology (ICT) and digital solutions.An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.
Be a Part of Something BIG!
You will be part of a dynamic team working with our core telco data assets to improve our consumers journey and experience with our customer care touchpoints.
This role will provide you with the experience in working with data across our customer touchpoints.
You will be getting hands-on experience with data wrangling, text analytics and data visualization (Power BI) to uncover insights into our customers' journeys through our extensive range of customer touchpoints.
Make An Impact By
- Design intuitive dashboards, user interfaces, email alerts and advanced data visualization functionalities for multi-purpose self-helpable analytical reports
- Provide critical insights for customer digital/traditional journeys, behaviour and trends
- Link insights to customer experience to shape and digitalize service journeys
- Drive and build proactive customer insights and predictive models to drive new business and service strategies
Skills for Success:
- Background in SQL, Python, R
- Experience with leading data visualization tools (Tableau, Qlik, Power BI)
- Experience with data modelling, data wrangling will be a plus
Tags: CX Data visualization Excel Power BI Python Qlik R SQL Tableau
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